{"id":3490231,"url":"https://alion.io/job/zenni-optical-distribution-inventory-lead-ii","title":"Distribution & Inventory Lead II","company":{"id":687433,"name":"Zenni Optical","domain":"zennioptical.com","url":"https://alion.io/company/zennioptical","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":64,"open_postings":25,"ghost_share":0.52,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":79,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Novato, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":31,"currency":"USD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T22:59:32Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T15:20:56Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"Who We Are\nZenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind. \nBased in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.\nZenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.\n\nAbout the Role\nThe Distribution & Inventory Lead II is a senior technical expert who demonstrates technical and operational proficiency across all logistics tasks from previous levels. In this role, you will lead strategic initiatives to optimize logistics operations throughout the organization, resolve the most complex operational issues, and mentor the logistics team to promote a culture of continuous improvement and excellence.\nShift: Monday - Friday 7:00 a.m. - 3:30 p.m. (overtime may be required based on business volume, including day-of or week-of notice; overtime shifts are typically up to 1.5 hours and may include occasional Saturdays) \nCompensation: $26 - $31/hour (based on applicable experience.) \nResponsibilities\nCore Operations \nOwn and continuously improve all Level 1-4 logistics tasks, serving as the go-to resource for process questions\nInventory control: Conduct monthly cycle counts, maintain accurate inventory records in the inventory management system, investigate and resolve discrepancies, and ensure supplies are stored correctly and safely\nCustomer Service platform: Oversee the platform and ticket queue related to Novato clients, ensuring timely, accurate resolution of shipping, return, and order inquiries\n Communication and liaison: Act as the primary operational point of contact with internal departments and stakeholders (e.g., IT China, Customer Service, Production) and external partners (vendors, suppliers, carriers)\nStrategic Improvement Initiatives (Shipping & Returns)\nIdentify, propose, and implement process improvements that increase productivity, accuracy, and efficiency\nTrack and report key metrics (e.g., inventory accuracy, on-time shipping, returns processing time, carrier performance) and use them to drive decisions\nSupport company events by coordinating with stakeholders and carriers and shipping event supplies and inventory\nTechnical Leadership\nServe as the escalation point for the most complex operational issues, including systems, equipment, and facilities concerns\nPartner with IT, vendors, and facilities teams to troubleshoot, document root causes, and implement lasting fixes\nEvaluate and lead adoption of new logistics technologies and best practices (e.g., automation, scanning, and warehouse/inventory software enhancements)\nincluding overseeing systems, equipment, and facilities concerns\nSpearhead the adoption of cutting-edge logistics technologies and practices\nMentorship & Team Development\nTrain team members through hands-on demonstrations, documented procedures, and regular performance feedback\nIdentify and resolve training-related issues and skill gaps\nFoster a culture of continuous improvement, safety, and accountability\nDemonstrated experience running cycle counts and maintaining inventory accuracy in a warehouse or inventory management system\nPerform other duties as assigned\nBasic Qualifications\n5+ years of experience in distribution, warehouse, inventory, or logistics operations, including 1+ year in a lead or senior role\nExperience managing carrier relationships and shipping/returns workflows (e.g., UPS, FedEx, USPS)\nProven ability to troubleshoot complex operational, systems, and equipment issues\nStrong written and verbal communication skills, with the ability to work with cross-functional and international teams\nProficiency with Microsoft Office or Google Workspace (especially Excel/Sheets)\nAbility to lift up to 50 lbs, stand for extended periods, and work in a warehouse environment\nPreferred Qualifications\nFluent in Mandarin or Cantonese for global team cross collaboration. \n\nU.S. Perks & Benefits:\nAnnual Bonus Program\nHealthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)\nBasic Life and AD&D with option for additional voluntary coverage\nShort and long term disability coverage\n401k with up to 4% match\nEAP and Spring Health that gives you and dependents access to free therapy and coaching\nFree access for you and your family to our digital wellness platform - Wellness Coach\nFTO (Flex Time Off) in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate\nFully Paid Parental Leave - 16 weeks for birthing and non-birthing parents\nFamily forming & fertility support and services through Maven\nAnnual Zenni Gift Card - to use towards our products!\nAt Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content-such as job descriptions, interview questions, and outreach messaging-and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.\nWe look forward to hearing from you!\nWe strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.\nZenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","description_format":"text","description_chars":6549,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Company events","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Eyewear","Optometry & Optical Stores"],"lifecycle":[{"event":"open","at":"2026-10-29T23:15:28Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":79,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":62000,"is_top_pay":false},"html_url":"https://alion.io/job/zenni-optical-distribution-inventory-lead-ii","json_url":"https://alion.io/job/zenni-optical-distribution-inventory-lead-ii.json","meta":{"generated_at":"2026-11-05T20:05:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27028,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687433},"rest":"https://alion.io/mcp/rest/get_company?id=687433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzenni-optical-distribution-inventory-lead-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzenni-optical-distribution-inventory-lead-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzenni-optical-distribution-inventory-lead-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zenni-optical-distribution-inventory-lead-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzenni-optical-distribution-inventory-lead-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3490231}},{"tool":"search_jobs","arguments":{"company":"zennioptical.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3490231},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}