{"id":2143951,"url":"https://alion.io/job/zennioptical-quality-technician","title":"Quality Technician","company":{"id":687433,"name":"Zenni Optical","domain":"zennioptical.com","url":"https://alion.io/company/zennioptical","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":51,"open_postings":21,"ghost_share":0.81,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Obetz, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6679},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-07T21:14:48Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-16T01:16:29Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"Who We Are\nZenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind. \nBased in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.\nZenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.\n\nAbout the Role\nWe are looking for an Optical Quality Technician that will play a critical role in our manufacturing facility by testing, documenting, and routing non-conforming eyeglass lenses. Operating at the intersection of quality control and laboratory operations, the Quality Technician uses precision optical measuring instruments to test lenses, inspect rejected lenses, identify the exact root cause of failure, and accurately record defect metrics in our Laboratory Management System (LMS). Reporting to the Quality Supervisor, this work directly ensures fast turnaround times for customer remakes while providing actionable quality data to prevent repeat manufacturing errors.\nPlease note: as a condition of employment for this role, you will be required to undergo pre-employment drug testing in accordance with our company policies and applicable law.\nResponsibilities:\nDefect Analysis & Quality Inspection: \n\nPerform Detailed Inspection: Inspect non-conforming single-vision, progressive, and specialty lenses using manual lensometers, digital lens analyzers, calipers, photometers, and high-intensity bench lighting.\nIdentify Root Causes: Determine precise failure points across manufacturing processes-including generator marks, wave/power errors, axis/prism errors, AR coating crazing, edger chips, or material defects.\nVerify Specifications: Cross-reference physical lenses against ANSI/ISO standards and original prescription job tickets.\nElectronic Documentation & LMS Data Entry\n Log Defect Metrics: Promptly log non-conforming items into the Laboratory Management System (LMS) using standardized defect taxonomies and failure codes.\nInitiate Remakes: Authorize and generate immediate digital remake tickets to minimize overall job turnaround delays.\n Data Integrity: Ensure accurate attribution of defect origin (e.g., department, machine, shift, material, or operator) to maintain reliable quality reporting.\nDepartmental Operations & Process Improvement\nPhysical Tray Management: Maintain organized sorting bins for scrapped components and ensure proper hazardous/optical waste disposal protocols.\nFeedback Loop: Partner with cross-functional department supervisors to flag real-time defect spikes or machine calibration failures.\nContinuous Improvement: Participate in weekly quality reviews to analyze data and recommend process adjustments.\nQualifications:\nExperience: Minimum of 1+ year in a manufacturing environment. Must be able to demonstrate critical thinking and reasoning skills, and work independently with minimal supervision.\nEquipment Proficiency: Demonstrated ability to operate lensometers, thickness gauges, optical layout systems, and precision testing equipment.\nTechnical Aptitude: Experience working with optical Laboratory Management Systems and optical testing equipment.\n Attention to Detail: Excellent visual acuity (with or without vision correction) and fine visual discrimination under varied lighting conditions.\n Sound Judgment: Ability to ask thoughtful questions, respectfully challenge assumptions, and seek clarity when evaluating decisions or recommendations.\nPreferred Qualifications:\nPrior experience in Quality Assurance \nBasic proficiency in Microsoft Office (specifically, Microsoft Excel)\nStrong understanding of lens optics, prescription variables (Sphere, Cylinder, Axis, Add Power, Prism), lens materials (CR-39, Polycarbonate, High-Index, Trivex), and coatings (AR, Photochromic, Hard Coat).\nPerks & Benefits:\nAnnual Bonus Program\nEmployee Paid - Health Care Plan (Medical, Dental & Vision)\nRetirement Plan (401K & matching)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Public Holidays)\nTraining & Development\nDental insurance\nEmployee assistance program\nFlexible spending account\nHealth savings account\nVision insurance\nFree Lunch Daily\nReferral program\nAt Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content-such as job descriptions, interview questions, and outreach messaging-and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.\nWe look forward to hearing from you!\nWe strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.\nZenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","description_format":"text","description_chars":6044,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Eyewear","Optometry & Optical Stores"],"lifecycle":[{"event":"open","at":"2026-10-09T03:59:48Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.597,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:2","stale_co","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/zennioptical-quality-technician","json_url":"https://alion.io/job/zennioptical-quality-technician.json","meta":{"generated_at":"2026-10-16T01:32:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2391,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687433},"rest":"https://alion.io/mcp/rest/get_company?id=687433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzennioptical-quality-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzennioptical-quality-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzennioptical-quality-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zennioptical-quality-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzennioptical-quality-technician"}]}