{"id":3079977,"url":"https://alion.io/job/zenoti-project-manager","title":"Project Manager","company":{"id":58903,"name":"Zenoti","domain":"zenoti.com","url":"https://alion.io/company/zenoti","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":34,"ghost_share":0,"stale_share":0.088,"repost_share":0,"time_to_fill_p50_days":127,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Basecamp","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2025-12-02T05:33:31Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T08:32:40Z","board_verified":true,"closed_at":null,"days_open":325,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":325},"description":"Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\nZenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.\nOur recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\nWhat will I be doing?\nLead multiple customer implementation projects for Zenoti systems and solutions\nEnsure projects are well-planned, executed efficiently, and delivered with high quality and predictability.\nManage and maintain project information, including feature definition and scope. Facilitate project reviews with customers.\nIdentify significant risks and unknowns, and define and drive resolution plans.\nManage cross­ team dependencies, and coordinate cross-team initiatives and blocking issues.\nTrack and ensure release criteria/minimal viable product is delivered with quality.\nManage project tracking, metrics and status reporting across Implementation group\nHelp with Implementation group resource allocation, delegation and assignments across Product Specialist team\nDrive information sharing, and capturing and disseminating best practices across the Global Services Team.\nIndependently plan and implement customer onboarding process. Address customer issues and concerns in a timely fashion to ensure customer satisfaction.\nStay up-to-date with product knowledge, business flow, sales process and market dynamic.\nMaintain complete documentations and follow organizational processes to ensure successful Implementation of Zenoti products.\nWhat skills do I need?\nStrong logical, analytical and problem solving skills\nStrong verbal and written communication, especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.\nAbility to work in a fast-paced, dynamic start up environment\nGood understanding of MS Excel, MS Office and Google apps, Jira, Basecamp, Smartsheet\nStrong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions.\nExperience in overseeing multiple complex projects involving integrations with multiple systems, with proven track record of on-time and in-scope project completion\nExperience in implementing cloud SaaS solutions is a plus\nExperience as a Software Developer is a plus\nExperience in the beauty, wellness, spa, salon or fitness industry is a plus\nBachelor’s degree in computer science or Equivalent experience\n5-8 years of project management, with at least 4 years of technical project management, leading complex projects for external clients with Integrations to external systems.\nProven history managing projects for clients, customers, and external stakeholders.\nExtremely well-organized with project information, attention to detail, and exacting quality standards.\nExperience working with remote teams\nPMP or similar certification is a plus\nAbility to travel on short notice up to 20%\nWhy Zenoti?\nBe part of an innovative company that is revolutionizing the wellness and beauty industry. \nWork with a dynamic and diverse team that values collaboration, creativity, and growth. \nOpportunity to lead impactful projects and help shape the global success of Zenoti’s platform. \nAttractive compensation. \nMedical coverage for yourself and your immediate family. \nAccess to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \nRegular social activities, and opportunities to give back through social work and community initiatives. \nZenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.","description_format":"text","description_chars":5348,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-10-22T12:01:50Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.64,"p_room":0.28,"age_days":325,"expected_fill_days":127,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/zenoti-project-manager","json_url":"https://alion.io/job/zenoti-project-manager.json","meta":{"generated_at":"2026-10-23T13:27:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58903},"rest":"https://alion.io/mcp/rest/get_company?id=58903"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzenoti-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzenoti-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzenoti-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zenoti-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzenoti-project-manager"}]}