MICROSOFT D365 FIELD SERVICE - SUPPORT
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Senior · 6+ years exp
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Zensar Technologies is an Indian technology services company founded in 1991 and part of the RPG Group, providing digital engineering, application services and infrastructure management to clients in banking, insurance, retail, manufacturing and healthcare. Its work covers experience design, cloud and data engineering, application development and maintenance, and increasingly applied artificial intelligence, delivered from centres in India, South Africa, Europe and the United States. Headquartered in Pune and listed in India, it earns a large share of revenue from North America and has been repositioning toward higher-value engineering work.
Join our team as a Senior D365 Field Service Developer & Functional Consultant and make a significant impact on our clients' field service operations. You'll lead the design and development of end-to-end Field Service processes, leveraging your expertise in Microsoft Dynamics 365 Field Service. This role offers an exciting opportunity to work with cutting-edge technologies and contribute to the technical and functional aspects of our projects.
- 6-10 years of experience, including 4+ years in D365 CE/Field Service delivery.
- Expertise in Dynamics 365 Field Service, Dataverse, Power Apps, Power Automate, and Azure services.
- Proficiency in C# (.NET) Plugins, JavaScript/TypeScript, PCF, and Azure API development.
- Knowledge of ALM/DevOps practices, Azure DevOps tools, and solution management.
- Strong consulting skills, including process mapping and stakeholder communication.
- Domain knowledge of field operations, service contracts, and SLAs.
- Experience with Connected Field Service, Dynamics 365 Customer Service, and ERP integration is preferred.
- Hands-on experience with Field Service Mobile customizations is an asset.
- Familiarity with Power BI reporting and data migration tools is beneficial.
- Certifications in Microsoft Dynamics 365 Field Service, Power Platform, and Azure are desirable.
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