{"id":2221307,"url":"https://alion.io/job/zensar-technologies-salesforce-agentforce-specialist","title":"Salesforce Agentforce Specialist","company":{"id":59576,"name":"Zensar Technologies","domain":"zensar.com","url":"https://alion.io/company/zensar-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":49,"ghost_share":0.102,"stale_share":0.061,"repost_share":0.224,"time_to_fill_p50_days":4,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":26000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Apex","optional":false},{"name":"Copilot","optional":false},{"name":"Hybrid Search","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Salesforce Data Cloud","optional":false}],"status":"live","first_seen_at":"2026-10-09T09:10:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-16T00:03:20Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"You will bridge the gap between business requirements and technical AI orchestration-leveraging Data Cloud, building precise prompts, and designing multi-agent environments while adhering to strict trust and security standards.\n Key Responsibilities\n1. Agent Design & Orchestration\nConfigure AI Agents: Design and deploy autonomous agents using Agent Studio utilizing Topics, Instructions, and Actions (TIA) to handle complex business scenarios.\nAction & Workflow Integration: Build and connect standard and custom agent actions by integrating Salesforce Flows, Apex actions, and external APIs.\nMulti-Agent Interoperability: Architect agent-to-agent communication protocols and utilize the Model Context Protocol (MCP) and Agent APIs for cross-platform workflows.\n2. Prompt Engineering & Grounding\nPrompt Architecture: Author, manage, and optimize scalable prompt templates in Prompt Builder using field generation and flex types.\nData Grounding: Implement robust grounding techniques using structured and unstructured business data to prevent AI hallucinations and ensure highly relevant agent responses.\n3. Data Strategy & Data Cloud\nData Library Management: Leverage the Agentforce Data Library to feed real-time context to the reasoning engine.\nRetrieval Optimization: Configure Data Cloud retrievers, data chunking, and indexing strategy across keyword, vector, and hybrid search methods.\n4. Testing, Lifecycle & Security\nValidation: Use the Agentforce Testing Center and reasoning traces to evaluate, debug, and optimize agent decision intelligence and accuracy before live deployment.\nALM & Deployment: Manage the application lifecycle of AI models, deploying configurations seamlessly from Sandboxes to Production environments.\nAI Governance: Enforce the Einstein Trust Layer, configure Agent Users secure access permissions, and ensure strict compliance with corporate data security and ethical AI practices.\nTechnical Requirements\nExperience: 4+ years of hands-on Salesforce ecosystem experience (Admin/Developer/Consultant), with at least 1 year of dedicated experience building AI-driven CRM architectures (Agentforce or Einstein Copilot).\nSalesforce Core: Strong understanding of standard automation tools (Flows, Apex, Lightning Web Components) to support custom Agent actions.\nData Literacy: Solid grasp of Salesforce Data Cloud, data modeling, ingestion, and vector search strategies.\nAI Core Concepts: Deep familiarity with prompt engineering guardrails, LLM reasoning logic, and token optimization.\nPreferred Certifications\nSalesforce Certified Agentforce Specialist (AI-201) (Highly Preferred/Mandatory)\nSalesforce Certified AI Associate\nSalesforce Certified Platform App Builder or Platform Developer I (PD1)\nSalesforce Certified Data Cloud Consultant\nSoft Skills\nExcellent communication skills with the ability to translate complex AI behavior into clear business logic for stakeholders.\nA strong analytical mindset to look through reasoning traces and continually tune AI responses.","description_format":"text","description_chars":3004,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-10T14:01:25Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.624,"p_room":0.55,"age_days":5,"expected_fill_days":4,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/zensar-technologies-salesforce-agentforce-specialist","json_url":"https://alion.io/job/zensar-technologies-salesforce-agentforce-specialist.json","meta":{"generated_at":"2026-10-16T01:51:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2958,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59576},"rest":"https://alion.io/mcp/rest/get_company?id=59576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzensar-technologies-salesforce-agentforce-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzensar-technologies-salesforce-agentforce-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzensar-technologies-salesforce-agentforce-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zensar-technologies-salesforce-agentforce-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzensar-technologies-salesforce-agentforce-specialist"}]}