{"id":4308341,"url":"https://alion.io/job/zensar-technologies-sfdc-business-function-analysis-business-architecture","title":"SFDC - Business Function Analysis & Business Architecture","company":{"id":59576,"name":"Zensar Technologies","domain":"zensar.com","url":"https://alion.io/company/zensar-technologies","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":82,"open_postings":36,"ghost_share":0.194,"stale_share":0.167,"repost_share":0.444,"time_to_fill_p50_days":7,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"Apex","optional":true},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-10T09:11:24Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T05:33:19Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are seeking an experienced Salesforce Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate will be responsible for gathering, analyzing, documenting, and managing business requirements while ensuring successful delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and integrations.\nThe SFDC BA will collaborate closely with business users, Product Owners, Architects, Developers, QA teams, and Project Managers to drive successful Salesforce implementations and enhancements. ~~ We are seeking an experienced Salesforce Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate will be responsible for gathering, analyzing, documenting, and managing business requirements while ensuring successful delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and integrations.\nThe SFDC BA will collaborate closely with business users, Product Owners, Architects, Developers, QA teams, and Project Managers to drive successful Salesforce implementations and enhancements.\n Collaborate with business stakeholders to gather, analyze, validate, and document business requirements for Salesforce initiatives.\nTranslate business needs into detailed functional requirements, user stories, process flows, use cases, and acceptance criteria.\nFacilitate workshops, requirement discovery sessions, and stakeholder meetings to identify business objectives and solution needs.\nAct as the primary liaison between business users and technical teams, ensuring alignment throughout the project lifecycle.\nConfigure and support Salesforce capabilities across Sales Cloud, Service Cloud, Experience Cloud, and related applications.\nAnalyze and document current-state and future-state business processes and recommend process improvements.\nWork closely with Architects and Developers to ensure proposed solutions meet business requirements and adhere to Salesforce best practices.\nSupport integration initiatives by documenting business and functional requirements involving Salesforce and external systems.\nPerform impact analysis for enhancements, system changes, and new feature implementations.\nAssist QA teams in developing test scenarios, validating functionality, and facilitating User Acceptance Testing (UAT).\nSupport release planning, deployment activities, and post-implementation validation.\nMaintain requirement traceability, solution documentation, training materials, and knowledge repositories.\nIdentify risks, dependencies, and gaps in requirements and proactively work with stakeholders to resolve issues.\nDrive continuous improvement by recommending Salesforce features and capabilities that enhance business processes.\nPartner with Product Owners, Project Managers, QA Teams, Developers, and Business Users to ensure successful project delivery.\n Salesforce Administrator Certification.\nSalesforce Business Analyst Certification.\nExperience with Salesforce integrations and API-based solutions.\nKnowledge of Salesforce Flow, automation, and platform capabilities.\nExperience with tools such as Jira, Confluence, Azure DevOps, or similar Agile project management platforms.\nExperience working in large-scale digital transformation or CRM modernization programs.\nFamiliarity with data migration, data governance, and change management 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