{"id":1135153,"url":"https://alion.io/job/zensar-technologies-tt-project-manager","title":"T&T project Manager","company":{"id":59576,"name":"Zensar Technologies","domain":"zensar.com","url":"https://alion.io/company/zensar-technologies","size_band":"1001-5000","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":97,"open_postings":36,"ghost_share":0.028,"stale_share":0.111,"repost_share":0.222,"time_to_fill_p50_days":3,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":65000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":464},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"GCP","optional":true},{"name":"Incident Management","optional":true},{"name":"ISO 27001","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Project","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Power BI","optional":true},{"name":"Scrum","optional":true},{"name":"ServiceNow","optional":true},{"name":"SharePoint","optional":true},{"name":"SIEM","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-09-23T05:57:37Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T17:38:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nTransition and Transformation Project Manager - Cloud Infrastructure and Security Services\nJob SummaryZensar is looking for an experienced Transition and Transformation Project Manager to lead complex transition, onboarding, and transformation programs across Cloud Infrastructure and Security Services. The role will be responsible for moving services from customer teams or incumbent providers into Zensar’s delivery model while ensuring service continuity, operational readiness, governance discipline, and a smooth handover into steady-state operations.\n\nRole\n\nTransition and Transformation Project Manager\n\nPractice\n\nCloud Infrastructure and Security Services\n\nLocation\n\nPune\n\nEmployment Type\n\nFull-time\n\nExperience\n\n10+ years overall IT experience, including 6-8 years in transition, transformation, project management, or service delivery roles\n\nReporting\n\nCloud Infrastructure and Security Services leadership / assigned program leadership\n\nRole PurposeThe role is accountable for end-to-end transition and transformation delivery, from mobilization and discovery through Knowledge Transfer, operational readiness, go-live, hypercare, and steady-state handover. The successful candidate will bring structure to complex programs, work across customer and internal teams, manage dependencies and risks, and ensure that transition outcomes are delivered with clarity, control, and accountability.\nKey AccountabilitiesTransition and Transformation DeliveryOwn the transition and transformation plan across scope, workstreams, milestones, dependencies, risks, resources, acceptance criteria, and governance cadence.\n\nLead mobilization, discovery, due diligence, solution handover, onboarding, operational readiness, and transition-to-run activities.\n\nTranslate contractual scope, solution assumptions, customer commitments, and delivery obligations into a practical execution plan.\n\nDefine and manage stage gates, entry and exit criteria, governance forums, escalation routes, and transition controls.\n\nEnsure transition plans are realistic, dependency-led, and aligned with customer timelines, delivery readiness, and agreed outcomes.\n\nKnowledge Transfer and Operational ReadinessPlan, coordinate, and track Knowledge Transfer across cloud, infrastructure, network, workplace, security, monitoring, tools, and service management workstreams.\n\nEnsure required documentation is created, reviewed, baselined, and signed off, including SOPs, runbooks, architecture diagrams, access inventories, support models, escalation matrices, and service catalogs.\n\nRun readiness reviews covering people, process, technology, tools, reporting, governance, compliance, and customer acceptance requirements.\n\nTrack KT completion, documentation gaps, open risks, pending actions, and sign-offs through structured dashboards and governance forums.\n\nGovernance, Reporting and Stakeholder ManagementDrive daily and weekly execution rhythm across workstreams, ensuring milestones, deliverables, risks, issues, dependencies, and decisions are actively tracked and closed.\n\nLead governance reviews with customer stakeholders, account teams, practice leaders, delivery teams, PMO, quality, and technical tower owners.\n\nPrepare clear status reports for working groups, steering committees, and leadership reviews, covering progress, risks, decisions, financial or delivery dependencies, and next steps.\n\nMaintain RAID logs, action trackers, milestone dashboards, dependency trackers, escalation notes, and governance packs with strong ownership discipline.\n\nBuild confidence with customers through transparent reporting, early escalation, and consistent follow-through.\n\nRisk, Issue, Change and Dependency ManagementIdentify and manage risks that could impact transition milestones, service readiness, quality, compliance, contractual commitments, or customer experience.\n\nDrive mitigation plans with clear owners, target dates, decision points, and escalation paths.\n\nManage transition-related scope clarifications, dependency impacts, change requests, assumptions, and issue resolutions in coordination with PMO, account teams, and delivery owners.\n\nEscalate critical blockers early with facts, options, recommendations, and business impact.\n\nGo-Live, Hypercare and StabilizationPlan and facilitate go-live readiness reviews, go/no-go checkpoints, operational handovers, and service acceptance discussions.\n\nCoordinate cutover readiness, access readiness, monitoring readiness, reporting setup, ITSM integration, escalation readiness, and support model activation.\n\nLead hypercare governance after go-live and track early-life service performance against agreed SLAs, KPIs, operational thresholds, and customer expectations.\n\nEnsure clean handover to steady-state operations with accepted deliverables, closed documentation, agreed open actions, and clear ownership.\n\nTransformation and Continuous ImprovementSupport transformation initiatives linked to transition, including automation, tool consolidation, cloud modernization, operating model improvement, process standardization, and service management maturity uplift.\n\nWork with practice and delivery teams to identify improvement opportunities during transition and stabilization.\n\nEnsure transformation outcomes are measurable, tracked, and aligned to customer priorities and Zensar delivery commitments.\n\nRequired SkillsStrong experience in transition planning, mobilization, due diligence, execution governance, service onboarding, stabilization, and transition-to-run handover.\n\nGood understanding of ITIL-based service management processes, including Incident, Problem, Change, Request, Knowledge, Configuration, Capacity, Availability, and Service Level Management.\n\nWorking knowledge of cloud, infrastructure, network, workplace, cybersecurity, monitoring, ITSM tools, and managed services operating models.\n\nExperience managing RAID logs, dependency trackers, milestone dashboards, governance decks, executive status reports, and action trackers.\n\nStrong stakeholder management skills with the ability to work across customers, account teams, practice teams, delivery teams, PMO, SQA, and technical tower owners.\n\nClear written and verbal communication, with the ability to present complex program status in a simple, factual, and decision-oriented manner.\n\nPreferred SkillsExperience in cloud migration, service transformation, automation adoption, tool integration, operating model redesign, or service management maturity programs.\n\nExposure to Azure, AWS, Google Cloud, hybrid cloud, data center, compute, storage, backup, disaster recovery, SD-WAN, network security, identity, endpoint, and workplace services.\n\nFamiliarity with SOC operations, security incident management, vulnerability management, endpoint security, SIEM, compliance, and security governance.\n\nExperience with ServiceNow, Jira, Azure DevOps, Microsoft Project, Smartsheet, Power BI, SharePoint, Microsoft Teams, and Microsoft 365.\n\nAbility to work in global delivery environments with distributed teams, enterprise customers, and multi-vendor ecosystems.\n\nQualifications and CertificationsBachelor’s degree in Engineering, Computer Science, Information Technology, Business Administration, or a related discipline.\n\nMBA or postgraduate qualification will be an added advantage.\n\nITIL Foundation certification is preferred; ITIL Intermediate or Managing Professional certification will be an added advantage.\n\nPMP, PRINCE2, Agile, Scrum, or equivalent project/program management certification is desirable.\n\nCloud certification in Microsoft Azure, AWS, Google Cloud, or equivalent foundation-level certification will be an advantage.\n\nSecurity certification or awareness such as ISO 27001, CISSP, CISM, CISA, or equivalent exposure will be beneficial.\n\nExperience Required10+ years of overall IT experience, with at least 6-8 years in transition, transformation, project management, or service delivery roles.\n\nProven experience leading infrastructure, cloud, network, workplace, cybersecurity, or managed services transition programs.\n\nExperience managing transition lifecycle activities, including discovery, KT, documentation, operational readiness, go-live, hypercare, stabilization, and steady-state handover.\n\nExperience working with enterprise customers, multi-vendor environments, global delivery teams, and matrix organization structures.\n\nExperience preparing and presenting program status, risks, decisions, dependencies, and executive updates to senior stakeholders.\n\nBehavioural CompetenciesStrong ownership mindset with the ability to drive outcomes across teams without direct authority.\n\nStructured execution style with close attention to dependencies, risks, dates, decisions, and commitments.\n\nAbility to bring clarity and control to ambiguous or complex transition environments.\n\nConfident communicator who can work with customers, senior stakeholders, technical teams, and delivery leaders.\n\nCollaborative working style with the confidence to escalate early, challenge constructively, and close actions with accountability.\n\nHigh professional maturity, customer orientation, and ability to represent Zensar effectively in customer-facing forums.\n\nSelection CriteriaHas led at least one medium-to-large transition or transformation program in cloud, infrastructure, security, workplace, or managed services.\n\nCan explain transition planning, KT execution, readiness checks, governance, RAID management, go-live, hypercare, and service handover with practical examples.\n\nDemonstrates strong customer-facing communication, executive reporting, and issue escalation skills.\n\nShows working knowledge of ITIL processes and managed services delivery models.\n\nCan operate independently in a matrix environment and drive closure across multiple workstreams.\n\n Required Skills\nStrong experience in transition planning, mobilization, due diligence, execution governance, service onboarding, stabilization, and transition-to-run handover.\n\nGood understanding of ITIL-based service management processes, including Incident, Problem, Change, Request, Knowledge, Configuration, Capacity, Availability, and Service Level Management.\n\nWorking knowledge of cloud, infrastructure, network, workplace, cybersecurity, monitoring, ITSM tools, and managed services operating models.\n\nExperience managing RAID logs, dependency trackers, milestone dashboards, governance decks, executive status reports, and action trackers.\n\nStrong stakeholder management skills with the ability to work across customers, account teams, practice teams, delivery teams, PMO, SQA, and technical tower owners.\n\nClear written and verbal communication, with the ability to present complex program status in a simple, factual, and decision-oriented manner.\n\nPreferred Skills\nExperience in cloud migration, service transformation, automation adoption, tool integration, operating model redesign, or service management maturity programs.\n\nExposure to Azure, AWS, Google Cloud, hybrid cloud, data center, compute, storage, backup, disaster recovery, SD-WAN, network security, identity, endpoint, and workplace services.\n\nFamiliarity with SOC operations, security incident management, vulnerability management, endpoint security, SIEM, compliance, and security governance.\n\nExperience with ServiceNow, Jira, Azure DevOps, Microsoft Project, Smartsheet, Power BI, SharePoint, Microsoft Teams, and Microsoft 365.\n\nAbility to work in global delivery environments with distributed teams, enterprise customers, and multi-vendor ecosystems.\n\nQualifications and Certifications\nBachelor’s degree in Engineering, Computer Science, Information Technology, Business Administration, or a related discipline.\n\nMBA or postgraduate qualification will be an added advantage.\n\nITIL Foundation certification is preferred; ITIL Intermediate or Managing Professional certification will be an added advantage.\n\nPMP, PRINCE2, Agile, Scrum, or equivalent project/program management certification is desirable.\n\nCloud cer...","description_format":"text","description_chars":13650,"description_truncated":true,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-09-23T07:25:16Z"}],"liveness":{"score":52,"band":"ok","label":"Likely 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