Network Deployment Technician - Zentro

Job Title: Network Deployment Technician, Level I

Location: Los Angeles

Reports to: Senior Manager of Field Technicians

About Us

Zentro is one of the largest independent internet service providers focused exclusively on multi-dwelling units (MDUs) in the United States. Following our recent merger with BAI Connect, Zentro now serves over 100,000 subscribers across key markets including Chicago, Los Angeles, and Detroit.

We specialize in delivering bulk internet and managed Wi-Fi solutions purpose-built for apartment communities, high-rises, and mixed-use developments. Our fully owned network infrastructure, resident-first support model, and tailored technology stack enable us to offer a refreshingly different alternative to legacy providers-one rooted in simplicity, reliability, and satisfaction.

Role Overview

The Network Deployment Technician, as part of the Field Operations team, plays a crucial role in Zentro’s success by supporting our Residential and Commercial MDU Construction efforts. The Network Deployment Technician is responsible for the day-to-day build-out, operation, and maintenance of Zentro’s Residential and Commercial customer services.

Essential Duties and Responsibilities:

• Constructs network infrastructure facilities to company standards and specifications at the direction of the Lead Network Deployment Technician.
• Ability to build out closets and dress bundles of cables in closet, with direction of Lead
• Able to install racks/brackets, with the direction of the Lead
• Physical instillation of network equipment (racking and stacking)
• Reviews, interprets and works with various cut sheets, drawings, blueprints and testing documents
• Constructing & setting antenna mounts.
• Accurately test copper cables to the required certification
• Physically install Cat3, Cat 5e, Cat 6 and Cat 6A Structured Cable Distribution Systems
• Installation of Network wall jack/plate, pulling cable, fire stopping and pre-termination, including organizing, forming, dressing and labeling cables to industry standards
• Keep records of repairs and fixes for future reference
• Maintain and reference industry standards, including ANSI,EIA/TIA and local and Low Voltage Code
• Must be able to adhere to the On-Call Schedule

Skills and Qualifications

• Education
  • High School Diploma or equivalent is required
  • Trade School is a plus

• Experience
  • Previous experience in a related or similar technical field. Telecom, construction, network service provided experience preferred.

• Knowledge, Skills and Abilities
  • Ability to drive to office and job sites

• Hold and maintain a valid driver's license
• Able to pass drug screening and background check
• Possess a high level of independent judgment within established procedures
• Ability to read, review, interpret and understand technical documents.
• Ability to work varying shifts and hours including: possible mandatory overtime, weekends, nights and holidays
• Working knowledge of using hand and power tools
• Ability to work respectively with others and work independently
• Ability to complete designated amount of work in a specified time frame (quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands
• Ability to climb and work at elevations from (ladders, poles, lift trucks) exceeding 18 feet
• Ability to work in confined spaces (attics, crawl spaces, utility holes)
• Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 70 pounds
• Ability to perform job activities outdoors in different weather conditions (extreme cold and/or heat, inclement weather)

Compensation

• $26-$31/hour, depending on skill and experience
• Health, Dental, and Vision benefits; paid vacation, sick leave, and holidays; and more great perks.

Schedule

• M-F 7am-4pm, on-call rotation, and any necessary adjustments as needed
• This is a field work position

Zentro is an Equal Opportunity Employer; employment with Zentro is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.