{"id":1531300,"url":"https://alion.io/job/zeppelin-system-engineer-mfd-citrix","title":"System Engineer (m/f/d) Citrix","company":{"id":2205654,"name":"Zeppelin","domain":"zeppelin.com","url":"https://alion.io/company/zeppelin-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":123,"ghost_share":0,"stale_share":0.496,"repost_share":0,"time_to_fill_p50_days":92,"computed_at":"2026-10-04T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":145000,"period":"year","method":"role_country_seniority_unknown","sample_n":105},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-05-20T00:00:00Z","employer_posted_date":"2026-05-20","last_verified_at":"2026-10-04T23:50:16Z","board_verified":true,"closed_at":null,"days_open":138,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":137},"description":"In the strategic Management Center Group IT Services of Zeppelin GmbH at our location in Garching near Munichor alternatively in Achim, we are currently looking for a \"System Engineer (m/f/d) Citrix\".\nYour tasks & responsibilities:\nIn your role as a \"System Engineer (m/f/d) Citrix\" you are responsible for the “Remote Access / Virtual Workplace” service as well as for the steering, coordination and the quality control of our external service provider.\n\nYou will also be responsible for the monitoring and tracking of SLA, KPI and service performance as well as the incident, problem and escalation management in an international environment.\n\nFurthermore, you will also contribute to the planning and further development of the technical roadmap in the areas of Citrix Virtual Apps and Desktops, remote access solutions and cloud-based virtual desktop technologies.\n\nYou will also be in charge of the evaluation and introduction of future-oriented technologies such as Azure Virtual Desktop (AVD), AWS WorkSpaces / AppStream and hybrid workplace architectures.\n\nIn addition to this, you will work on the preparation and moderation of service reviews with internal stakeholders and external partners.\n\nThe coordination with security, network, workplace as well as the support in budget, licensing, and capacity planning will also belong to your area of responsibility.\n\nWhat we are looking for:\nCompleted degree in computer science, business informatics, or a comparable qualification\n\nSeveral years of experience in IT service management or as a Service Owner / Service Manager\n\nSolid knowledge in at least one of the following areas:\nCitrix Virtual Apps & Desktops\n\nAzure Virtual Desktop\n\nAWS End User Computing Services\n\nRemote access & VPN technologies\n\nExperience in managing external service providers and offshore teams\n\nUnderstanding of ITIL processes as well as SLA/KPI management\n\nTechnical understanding of modern cloud and hybrid architectures\n\nStrong communication skills in international teams\n\nStructured and independent working style\n\nVery good knowledge of German and English, both written and spoken\n\nWhat we offer:\nUnique corporate culture: Based on the values of Ferdinand Graf von Zeppelin, we act as a foundation company that is future-oriented, social, and sustainable.\n\nWe are sustainable: We live and breathe environmental and climate protection. And we take this seriously: by 2030, we will make Zeppelin climate-neutral in its day-to-day business operations.\n\nCreative freedom: With us, you get the opportunity to drive issues forward on your own responsibility.\n\nGrow with Zeppelin: We support you with extensive development opportunities and a diverse training program.\n\nZ Colorful: We work with targeted activities, such as our women's network and our impulse series, to anchor diversity and its appreciation at Zeppelin.\n\nWork-life balance: We offer you mobile and flexible working and 30 days of vacation. In addition, we have various offers and initiatives around the topics of health, children and care.\n\nHealth and fitness: Through our ZFIT initiative, you can participate in various theme weeks and yoga classes, or even lease a company bicycle.\n\nCompany pension plan: We support your pension.","description_format":"text","description_chars":3231,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Science & Engineering","Electrical & Electronic Engineering"],"lifecycle":[{"event":"open","at":"2026-09-30T16:23:22Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.475,"p_room":0.44,"age_days":137,"expected_fill_days":92,"reasons":["conf:0","win:tail","crowd:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zeppelin-system-engineer-mfd-citrix","json_url":"https://alion.io/job/zeppelin-system-engineer-mfd-citrix.json","meta":{"generated_at":"2026-10-05T01:32:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2035,"day_limit":5000,"remaining_today":2965,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}