System Designer (Heat Pumps, Residential)

About Zero Homes

Our mission is to rebuild American communities through healthy, affordable homes.

At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects.

Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience-transforming home upgrades from a source of anxiety into a seamless experience.Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months.

We work by a clear set of values:

• Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems.
• Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience.
• Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners.
• Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together.

If you are ready to build a world-class consumer experience that genuinely rebuilds American communities, come build with us.

About the Role & Your Impact

We are hiring a System Designer to join our in-house technical team. This role will involve completing Manual J/S with HVAC design software, scoping electrical requirements and upgrades to NEC 220.83 standards, specifying water heater and battery upgrades, and scoping weatherization projects. Designers will work closely with home comfort advisors, sales teams, and installation managers to ensure systems are designed according to customer specifications, building codes, and energy efficiency standards. This role will also support the development of design documents, plans, specifications, and quotes, ensuring that high-quality solutions are delivered by our Field Operations team. Ultimately, Designers will be responsible for establishing quality control processes that ensure all designs and heat pump solutions going to customers meet Zero Homes’ rigorous standards.

What You Bring

• 2+ years of system design experience and/or relevant deep technical experience, including load calculations, equipment selection, and/or energy modeling
• Deep understanding of residential buildings (i.e., Building Science, residential mechanical, electrical, plumbing (MEP), heat pump technology, and heat pump products
• Fluency in data-driven tooling and software, such as spreadsheets, python, etc.
• Excellent communication and collaboration skills; we're looking for team players
• Bachelor's degree in Engineering or related field preferred but not required

Nice to Have

• BPI-Analyst/Professional
• HVAC sales, home energy assessment, or in-field installation experience
• Ability to speak Spanish or other languages to support customers or partners whose native language is not English