Technical Project Manager
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
THE ROLE
The Technical Project Manager is responsible for leading technically complex, cross-pod initiatives that span multiple teams. This role serves as the end-to-end project owner for initiatives involving multiple stakeholders, systems, and dependencies, ensuring clear execution, technical alignment, and delivery accountability.
The position acts as a central coordinator and single point of ownership for client and internal initiatives, translating high-level business or technical goals into structured workstreams, timelines, and dependencies while managing risk and escalation across teams.
RESPONSIBILITIES
Cross -Functional Technical Project Leadership
- Lead technically complex, multi-pod initiatives spanning Applications, Acceleration, Intelligence, Analytics, and Product
- Act as the end-to-end project owner and primary coordinator for cross-functional technical initiatives
- Serve as the central point of accountability across multiple teams and stakeholders
Planning, Execution & Delivery
- Translate high-level goals into clear technical workstreams, milestones, owners, and dependencies
- Coordinate integrations, data flows, automation dependencies, and certification workflows
- Maintain project plans that reflect evolving scope, dependencies, and technical constraints
Status, Risk & Escalation Management
- Lead ongoing status tracking, risk identification, and issue escalation across technical stakeholders
- Maintain a single source of truth for project-level status, decisions, risks, and dependencies
- Proactively identify delivery risks and coordinate mitigation or escalation as needed
Stakeholder & Client Support
- Partner closely with technical, product, and business teams to drive alignment and execution
- Join client calls when required to provide progress updates, technical clarity, and delivery context
- Ensure stakeholders have clear visibility into progress, risks, and tradeoffs
Process Stabilization & Standardization
- Support standardization of recurring technical workflows where appropriate
- Manage and stabilize custom or edge-case processes until they are suitable for automation or transition to business-as-usual (BAU) ownership
REQUIREMENTS
- 3-6+ years of experience in technical project management, program management, or a related role
- Demonstrated experience leading cross-functional, technically complex initiatives
- Strong understanding of system integrations, data flows, and technology dependencies
- Proven ability to manage multiple stakeholders across teams and disciplines
- Excellent organization, communication, and documentation skills
- Comfortable operating in environments with ambiguity and evolving requirements
PREFERRED SKILLS
- Experience working with data platforms, applications, analytics, or automation systems
- Familiarity with product, engineering, or data-adjacent workflows
- Experience participating in or leading client-facing technical initiatives
CORE COMPETENCIES
- Cross-functional leadership
- Technical execution and coordination
- Risk and dependency management
- Clear communication and stakeholder alignment
- Structured problem solving
WORK ENVIRONMENT
- Highly cross-functional, fast-moving environment
- Frequent coordination across technical and non-technical teams
- Emphasis on execution discipline, clarity, and delivery accountability
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $125,000 - $140,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
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