Lead Site Reliability Engineer

Responsibilities:

• System Reliability: Ensuring the reliability of software systems by designing, implementing, and maintaining scalable and reliable infrastructure.
• Automation: Developing automation tools and scripts to streamline operational tasks, reduce manual intervention, and improve overall system efficiency.
• Incident Response and Resolution: Monitoring system performance and responding to incidents promptly to minimise downtime and ensure high availability.
• Capacity Planning: Analysing system usage patterns and forecasting future capacity needs to ensure that the infrastructure can handle current and future demands.
• Performance Optimisation: Identifying and addressing performance bottlenecks in software systems through optimisation and tuning.
• Infrastructure as Code (IaC): Implementing infrastructure as code practices, using tools like Terraform or Ansible, to define and manage infrastructure in a version-controlled and automated manner.
• Monitoring and Logging: Implementing and maintaining monitoring and logging solutions to gain insights into system behaviour, troubleshoot issues, and proactively address potential problems.
• Security: Collaborating with security teams to implement and maintain security best practices in infrastructure and applications.
• Disaster Recovery Planning: Developing and maintaining disaster recovery plans to ensure that systems can quickly recover from major outages or failures.
• Continuous Improvement: Continuously analysing system performance, reliability, and incidents to identify areas for improvement and implementing changes to enhance overall system resilience.
• Team Leadership: Ability to lead and motivate a team of SREs, providing guidance and support.
• Mentorship and Coaching: Providing mentorship and coaching to team members to foster their professional development.
• Conflict Resolution: Skill in resolving conflicts and addressing challenges within the team.

Requirements:

• Programming Languages: Proficiency in one or more programming languages, commonly Python, Go, Shell, and Bash.
• Automation and Scripting: Strong automation skills using tools like Ansible, Puppet, Chef, or custom scripts. Knowledge of Infrastructure as Code (IaC) tools like Terraform.
• Containerisation and Orchestration: Experience with containerisation technologies like Docker and container orchestration platforms like Kubernetes.
• Cloud Computing: Proficiency in any of the cloud platforms, such as AWS, Azure, or Google Cloud Platform, and knowledge of managing infrastructure in the cloud.
• Monitoring and Logging: Familiarity with monitoring tools (e. g., Prometheus, Grafana, and ELK Stack) and logging frameworks to track system performance and troubleshoot issues.
• Networking: Understanding of networking concepts, protocols, and troubleshooting skills.
• Security: Knowledge of security best practices, including encryption, access controls, and vulnerability management.
• Continuous Integration/Continuous Deployment (CI/CD): Understanding and implementation of CI/CD pipelines for automated testing and deployment.
• Load Balancing: Experience in incident response, troubleshooting, and resolution.
• Version Control: Proficient use of version control systems like Git.
• 12 - 14 years of experience in site reliability engineering.
• B. Tech/M. Tech in computer science, information technology, or a related field.
• Having experience working for a product organisation is a plus.
• Certifications from cloud service providers like AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or Microsoft Certified are a plus.