{"id":2251004,"url":"https://alion.io/job/zeus-hotels-reservations-manager","title":"Reservations Manager","company":{"id":889057,"name":"Zeus Hotels","domain":"zeushotels.gr","url":"https://alion.io/company/zeushotels","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Erétria, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":26000,"period":"year","method":"role_country_seniority_unknown","sample_n":82},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-29T14:41:46Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"About the role\nAs a Reservations Manager, you will lead the Reservations team, ensuring every guest interaction begins with seamless, professional, and personalized booking experience. Combining leadership, commercial awareness, and operational excellence, you will oversee reservation processes, optimize occupancy and revenue opportunities, and maintain the highest service standards across our hotels.\nWorking closely with Front Office, Sales, Revenue Management, and Hotel Operations teams, you will play a key role in driving business performance while delivering exceptional guest experiences.\nLife Inside the Hotel Group\nEvery reservation represents an opportunity to create memorable guest experiences while supporting the commercial success of our hotels. Some days involve forecasting demand, monitoring booking trends, and optimizing inventory. Others require leading your team through peak booking periods, coordinating with multiple departments, and responding quickly to changing business needs.\nWithin this dynamic environment, your leadership, analytical thinking, and commitment to service excellence will make a meaningful impact.\nWhat you'll do\nLead, coach, and develop the Reservations team to deliver exceptional service and achieve departmental objectives\nOversee daily reservation operations, ensuring accuracy, efficiency, and compliance with company standards\nMonitor room inventory, availability, and booking pace in collaboration with Revenue Management\nMaximize room revenue through effective inventory control, upselling strategies, and rate optimization\nCoordinate closely with Sales, Front Office, Revenue Management, and Hotel Operations to ensure seamless guest experiences\nManage group reservations, allotments, and special requests while ensuring operational readiness\nMonitor reservation systems, distribution channels, and booking platforms to ensure data accuracy\nAnalyze reservation trends, prepare reports, and identify opportunities to improve performance\nHandle complex guest requests, escalations, and reservation-related issues professionally\nEnsure compliance with company policies, data protection regulations, and quality standards\nRequirements\nYour Uniqueness Is Welcome\nWe believe outstanding Reservations Managers combine strong leadership with commercial insight and a genuine passion for hospitality. Beyond managing systems and processes, you inspire your team, build strong cross-functional relationships, and ensure every guest's journey begins with confidence.\nIf you enjoy leading people, optimizing performance, and delivering exceptional service, you'll feel right at home with us.\nWe're looking for someone who:\nHas previous experience in a Reservations Supervisor or Reservations Manager role within the hospitality industry\nDemonstrates strong leadership, coaching, and team management skills\nHas excellent communication and interpersonal abilities\nPossesses strong analytical and organizational skills with great attention to detail\nHas experience working with Property Management Systems (PMS), Channel Managers, CRS, and MS Office\nUnderstands revenue management principles and hotel distribution channels\nThrives in a fast-paced, results-driven environment\nWorks collaboratively across multiple departments\nHas an excellent command of the English language; additional languages will be considered an asset\nBenefits\nWhat we offer\nCompetitive salary package\nSupportive and collaborative working environment\nOpportunities for career growth within the Group\nContinuous learning and professional development opportunities\nEmployee discounts on accommodation and services\nReady to join our Community?","description_format":"text","description_chars":3659,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-11T02:22:57Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.672,"p_room":0.75,"age_days":29,"expected_fill_days":30,"reasons":["conf:3","win:late"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/zeus-hotels-reservations-manager","json_url":"https://alion.io/job/zeus-hotels-reservations-manager.json","meta":{"generated_at":"2026-10-29T15:01:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22657,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":889057},"rest":"https://alion.io/mcp/rest/get_company?id=889057"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzeus-hotels-reservations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzeus-hotels-reservations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzeus-hotels-reservations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zeus-hotels-reservations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzeus-hotels-reservations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2251004}},{"tool":"search_jobs","arguments":{"company":"zeushotels.gr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2251004},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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