{"id":3875238,"url":"https://alion.io/job/zf-group-commercial-warranty-processing-engineer","title":"Commercial Warranty Processing Engineer","company":{"id":7001,"name":"ZF Group","domain":"zf.com","url":"https://alion.io/company/zf-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":98,"open_postings":14,"ghost_share":0,"stale_share":0.071,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eger, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-06T16:03:09Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T05:42:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Req ID 92596 | Eger, Hungary, ZF Hungária Ipari és Kereskedelmi Korlátolt Felelősségű Társaság\nAbout the Team:\nThe Warranty Team plays a vital role in minimizing quality related costs by effectively managing and defending against unjustified warranty claims from the field. We actively support the drafting and negotiation of warranty agreements, forecast and plan expected future warranty expenses, and provide transparent reporting on paid claims.\nThrough thorough analysis of customer claims and professional negotiations with our customers, we work closely with our engineering colleagues to make a significant and measurable contribution to the company’s overall success.\nWhat you can look forward to as Commercial Warranty Processing Engineer:\nEvaluate and process warranty costs for field complaints across assigned customers and plants within a global product division, with a focus on key and strategic customers. \nExamine warranty data across multiple periods, assigning debit notes, invoices, and recoveries based on technical analyses, contractual terms, and internal directives using analytical tools and software. \nRegularly document warranty costs, supplier recoveries, accruals, and forecasts (e.g. monthly) in designated systems, identify commercial deviations and trends, and provide structured input to technical teams to support root cause analysis and timely issue resolution.\nCoordinate and support internal meetings related to warranty cost monitoring and resolution, ensuring alignment across stakeholders. \nCollaborate cross functionally with development, accounting, controlling, plant quality, suppliers recourse team, and international locations on warranty related matters. \nHandle disputable, critical, or prioritized warranty cases by collecting relevant information, preparing negotiation strategies, and supporting decision making. \nProvide support in complex, high severity warranty cases, including data acquisition and preparation, as well as contributing to customer communications and the development of negotiation strategies.\nWithin the defined scope of responsibility and decision-making authority, partially negotiate and process warranty costs independently with internal and external customers, potentially on a global level, in close coordination with the manager.\nSupport the review, evaluation, and design of warranty contracts and warranty processing procedures. \nYour profile as Commercial Warranty Processing Engineer:\nA degree in Business Administration, Engineering, or a comparable qualification\nAdvanced Excel skills are required; experience with MS 365 and SAP is a strong plus\nOpenness and curiosity to explore new technologies and modern analytical methods\nA high level of reliability combined with a strong sense of ownership and accountability\nStrong analytical and problem-solving skills\nA structured, detail-oriented, and results-driven working style, along with professional communication skills\nA strong quality mindset and the ability to work effectively in a team\nFluency in English is required; German and additional languages are an advantage\nWhy you should choose ZF in Eger?\nStable company background and long-term working possibility\nFull of challenges and high-level professional activities at an international company\nParticipation in international projects and commission to foreign countries\nCareer opportunities, continuous training program and language courses\nCompetitive salary and performance-related bonus \nCafeteria with optional elements\nSchool start support\nBe part of our ZF team as Commercial Warranty Processing Engineer and apply now!\nContact\nFruzsina Barta","description_format":"text","description_chars":3644,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Components"],"lifecycle":[{"event":"open","at":"2026-11-06T16:03:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/zf-group-commercial-warranty-processing-engineer","json_url":"https://alion.io/job/zf-group-commercial-warranty-processing-engineer.json","meta":{"generated_at":"2026-11-09T09:18:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7001},"rest":"https://alion.io/mcp/rest/get_company?id=7001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzf-group-commercial-warranty-processing-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzf-group-commercial-warranty-processing-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzf-group-commercial-warranty-processing-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zf-group-commercial-warranty-processing-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzf-group-commercial-warranty-processing-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3875238}},{"tool":"search_jobs","arguments":{"company":"zf.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3875238},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}