{"id":1857129,"url":"https://alion.io/job/zf-group-it-analyst-ii-delivery-and-support","title":"IT Analyst II - Delivery and Support","company":{"id":7001,"name":"ZF Group","domain":"zf.com","url":"https://alion.io/company/zf-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalupe, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1713},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-26T02:49:54Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Req ID 91053 | MSSC Guadalupe, Mexico, ZF ENGINEERING AND SHARED SERVICES MONTERREY, S DE RL DE CV\nJob Description\nAbout the Team\nThe IT Infrastructure team plays a critical role in ensuring stable, secure, and high-performing technology services across the plant. Working closely with local operations, global IT teams, and business stakeholders, the team manages core infrastructure, networks, servers, storage, and datacenter environments while supporting manufacturing systems. The department also drives infrastructure projects and continuous improvement initiatives to enable business growth and operational excellence.\nWhat you can look forward to as IT Analyst II - Delivery and Support:\nManage and support IT infrastructure including servers, storage, backup solutions, datacenter facilities, and environmental systems.\nAdminister and optimize voice and data network services to ensure reliable business operations.\nInstall, configure, and maintain network technologies such as switches, WLAN devices, DNS, and DHCP services.\nProvide second-level support for end-user computing environments and first-level support for manufacturing MES/SCADA systems.\nLead and participate in local and global IT infrastructure projects, including vendor implementations and technology upgrades.\nAct as the key interface between plant operations, business stakeholders, and IT management to align technology solutions with business needs.\nSupport procurement activities by contributing to the planning and administration of IT-related bidding processes.\nMonitor infrastructure performance and ensure compliance with defined IT KPIs and service standards.\nYour Profile as IT Analyst II - Delivery and Support:\nBachelor’s degree in Computer Science, Business Informatics, Electrical Engineering, or a related field.\n3-5 years of professional experience in IT infrastructure, datacenter operations, server administration, and networking.\nStrong expertise in Windows Server and Windows Client operating systems.\nProven knowledge of network installation, configuration, maintenance, and troubleshooting.\nSolid experience with VMware administration and virtualization technologies.\nStrong analytical, diagnostic, and problem-solving skills with a structured and detail-oriented approach.\nExcellent communication and collaboration skills with the ability to explain technical concepts to cross-functional teams and management.\nFluent English language skills, both written and spoken.\nWhy you should choose ZF in Monterrey?\nCompetitive compensation and comprehensive benefits package.\nCareer growth opportunities within a global technology and mobility leader.\nExposure to international projects and collaboration with global teams.\nContinuous learning and development in an innovative and dynamic environment.\nBe part of our ZF team as IT Analyst II - Delivery and Support and apply now!","description_format":"text","description_chars":2872,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Public Transport","Logistics","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-04T20:19:14Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.615,"p_room":0.28,"age_days":45,"expected_fill_days":21,"reasons":["conf:8","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/zf-group-it-analyst-ii-delivery-and-support","json_url":"https://alion.io/job/zf-group-it-analyst-ii-delivery-and-support.json","meta":{"generated_at":"2026-10-26T03:52:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5274,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7001},"rest":"https://alion.io/mcp/rest/get_company?id=7001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzf-group-it-analyst-ii-delivery-and-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzf-group-it-analyst-ii-delivery-and-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzf-group-it-analyst-ii-delivery-and-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zf-group-it-analyst-ii-delivery-and-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzf-group-it-analyst-ii-delivery-and-support"}]}