{"id":52662,"url":"https://alion.io/job/zilliz-senior-software-engineer-cloud-reliability","title":"Senior Software Engineer, Cloud Reliability","company":{"id":12347,"name":"Zilliz","domain":"zilliz.com","url":"https://alion.io/company/zilliz","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":51,"open_postings":11,"ghost_share":0.818,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redwood City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":175000,"max":225000,"currency":"USD","period":"year","gross":null,"usd_annual":225000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2025-05-15T20:43:40Z","employer_posted_date":"2025-05-15","last_verified_at":"2026-10-17T04:54:03Z","board_verified":true,"closed_at":null,"days_open":519,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":519},"description":"We're entering our next phase of 10x growth; more customers, larger datasets, and far higher expectations for reliability. You'll join a small, fast-moving Cloud Platform team that operates large-scale, multi-cloud, distributed database systems in production. This is a high-ownership role for engineers who want to move fast, build automation instead of toil, and take real responsibility for production stability.\nWhat you will do:\nOwn the reliability, availability, and production stability of Zilliz Cloud as we scale through the next stage of growth\nDebug complex production issues across Kubernetes, cloud infrastructure, networking, storage, and distributed database systems\nBuild automation and diagnostic tooling; log analysis, alert correlation, incident investigation, runbook automation, and remediation workflows so problems get solved once, not repeatedly\nTurn recurring incidents into reusable tools, automation, documentation, and product improvements\nImprove observability across latency, availability, throughput, and resource efficiency\nPartner with database and infrastructure engineers to make Zilliz Cloud more reliable, scalable, and automated\nWhat we are looking for:\n3+ years building or operating production cloud systems, infrastructure platforms, database systems, or large-scale online services\nBachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience\nStrong hands-on experience with Kubernetes, Docker, and at least one major cloud platform (AWS, GCP, or Azure)\nSolid understanding of distributed systems; availability, scalability, performance, failure recovery, and operational tradeoffs\nExperience with distributed databases, storage systems, search systems, or large-scale online systems is a strong plus\nExperience operating highly multi-tenant systems or large infrastructure fleets; thousands of nodes, clusters, tenants, or customer deployments is especially valuable\nFamiliarity with modern cloud operations tooling such as Terraform, Helm, Argo CD, Prometheus, Grafana, and CI/CD systems\nStrong bias for action, and the drive to thrive in a fast-paced, rapidly scaling environment\nHow we operate:\nHigh ownership: You own production reliability end-to-end. The whole system, not a slice of it. High autonomy, high trust, minimal process.\nFast and focused: We ship often and keep a high bar. This team suits engineers who want velocity and a steep growth curve over red tape.\n Globally distributed: We work closely with our core engineering teams across APAC. 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