{"id":3239566,"url":"https://alion.io/job/zillow-manager-title-review","title":"Manager, Title Review","company":{"id":7010,"name":"Zillow","domain":"zillow.com","url":"https://alion.io/company/zillow","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":48,"ghost_share":0,"stale_share":0.271,"repost_share":0.042,"time_to_fill_p50_days":19,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T07:42:29Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About the team\nThe Title team supports Zillow Home Loans customers by ensuring title services are ordered, received, reviewed, and advanced accurately throughout the mortgage lifecycle. The team partners with title and escrow companies, processors, underwriters, closing teams, and other stakeholders to enable clear, insurable title and timely loan progression.As Manager, Title, you will lead the Title Review teams, driving quality, turnaround time, and a consistent borrower and partner experience. You will coach a high-performing team, manage workflow capacity and service levels, and strengthen title-related processes that reduce defects and keep loans moving toward closing.\nZillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.\nAbout the role\nLead, coach, and develop Title Review Specialists; establish clear expectations, provide regular feedback, and support career growth.\nOwn daily title-team operations, including queue management, workload balancing, staffing coverage, escalations, and adherence to service-level and turn-time standards.\nOversee the complete title workflow: order placement, receipt and indexing of title packages, initial quality checks, specialist review readiness, title-condition management, and resolution of title-related blockers.\nMonitor team performance through production, aging, quality, defect, rework, and SLA metrics; use insights to improve individual and team outcomes.\nProvide guidance on complex title matters, including vesting, liens, judgments, encumbrances, legal descriptions, curative requirements, exceptions, and lien-position concerns; escalate material risk appropriately.\nPartner with Processing, Underwriting, Closing, Funding, and Post-Closing to clarify title conditions, resolve file-level issues, and maintain smooth handoffs.\nBuild productive relationships with title agencies, settlement and escrow partners, and vendors; monitor service quality and drive timely resolution of recurring issues.\nOwn onboarding, training, nesting, job aids, and quality-calibration activities for the Title team; ensure procedures remain current as workflows, systems, and requirements evolve.\nDrive continuous improvement by identifying root causes of title defects, delays, and repeat conditions; implement scalable workflow, documentation, and system enhancements.\nEnsure team compliance with ZHL policies, investor and insurer requirements, applicable regulations, and borrower-data privacy standards.\nThis role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.Who you are\n5+ years of residential mortgage title, title operations, processing, underwriting support, or a related mortgage-fulfillment function, including 2+ years of people leadership or team-lead experience.\nStrong working knowledge of U.S. residential title commitments, vesting, liens, judgments, encumbrances, title exceptions, curative practices, and lender lien-position requirements.\nExperience managing operational teams against quality, capacity, productivity, and turnaround-time metrics.\nWorking knowledge of Encompass or a comparable loan origination system; familiarity with title vendor and document-management workflows preferred.\nExcellent judgment, written and verbal communication, stakeholder management, and ability to translate complex title issues into clear, actionable direction.\nHighly organized, detail-oriented, and comfortable managing priorities in a fast-paced, deadline-driven environment.\nCommitment to a compliance, risk-management, and customer-first mindset.\nGet to know us\nAt Zillow, we’re reimagining how people move-through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.\nZillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.\nNo matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.\nZillow Group is committed to fostering an inclusive, innovative environment and to providing equal employment opportunities. We comply with applicable laws that prohibit discrimination in employment and recruitment.\nIf you have a disability or special need that requires accommodation during the recruitment process, please contact your recruiter directly.\nQualified applicants will be considered for employment in accordance with applicable law.","description_format":"text","description_chars":5593,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","PropTech","Real Estate Brokerage","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-25T14:52:28Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.871,"p_room":0.9,"age_days":13,"expected_fill_days":19,"reasons":["conf:3","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/zillow-manager-title-review","json_url":"https://alion.io/job/zillow-manager-title-review.json","meta":{"generated_at":"2026-11-05T09:37:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12225,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7010},"rest":"https://alion.io/mcp/rest/get_company?id=7010"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzillow-manager-title-review"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzillow-manager-title-review"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzillow-manager-title-review"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zillow-manager-title-review\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzillow-manager-title-review"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3239566}},{"tool":"search_jobs","arguments":{"company":"zillow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3239566},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}