System Network Administrator

We're Hiring | System & Network Administrator

Location: Mumbai

Experience: 4–8 Years

Joining: Immediate Joiners / Candidates who can join within 15 days preferred

About the Role

ZingHR is looking for a hands-on System & Network Administrator to manage IT infrastructure, Microsoft 365, network systems, endpoints, security, and end-user support. The ideal candidate should be comfortable handling both infrastructure administration and L1/L2 IT support.

Key Responsibilities

• Manage Microsoft 365, including user accounts, license assignment, and access management.
• Handle employee onboarding/offboarding and secure access provisioning/de-provisioning.
• Manage Exchange Online, mailboxes, distribution groups, mail flow, and email security policies.
• Monitor system health and troubleshoot network, infrastructure, and connectivity issues.
• Manage endpoint security, antivirus, firewall, and VPN access.
• Install, configure, update, and maintain operating systems and software applications.
• Provide L1/L2 IT support to employees, VIP users, senior management, and business teams.
• Handle hardware, software, OS, network, and peripheral-related troubleshooting.
• Configure and support Citrix Workspace and enterprise applications.
• Manage IT incidents and service requests using ManageEngine or ITSM tools.
• Perform system setup, OS installations, upgrades, and employee IT handovers.
• Maintain IT asset inventory, documentation, SOPs, and knowledge-base articles.
• Ensure timely ticket resolution and SLA compliance.

Key Skills

Microsoft 365 | Exchange Online | Active Directory | Networking | VPN | Firewall | Endpoint Security | Windows | Citrix | ManageEngine | L1/L2 Support | IT Infrastructure

What We're Looking For

• 4–8 years of relevant experience in System Administration / Network Administration / IT Infrastructure Support.
• Strong hands-on experience in IT infrastructure and end-user support.
• Good communication and stakeholder-management skills.
• Ability to independently troubleshoot issues and take ownership of IT operations.
• Immediate Joiners or candidates who can join within 15 days are preferred.