{"id":4129175,"url":"https://alion.io/job/zinier-solution-architect-us-3","title":"Solution Architect, US","company":{"id":6208,"name":"Zinier","domain":"zinier.com","url":"https://alion.io/company/zinier","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Mateo, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"JavaScript","optional":false}],"status":"live","first_seen_at":"2026-10-16T17:54:53Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-12T01:59:16Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"About Zinier\n80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?\nZinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.\nWe have global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.\nWhat we are looking for\nIf you’re a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we’d love to meet you. Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions. You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments.\nWe’re looking for people who thrive in agile, collaborative, global teams and who enjoy working with best-in-class technology to deliver meaningful impact.\nWhat you'll do\nPartner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.\nFacilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.\nCollaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions.\nDefine and maintain technical implementation documentation (e.g., Low-Level Designs).\nEvaluate, configure, and customize product features while ensuring integration and implementation best practices.\nTroubleshoot technical issues, propose solutions, and provide post-implementation support.\nContribute insights to continuously improve Zinier’s product roadmap and delivery methodology.\nWhat you'll bring\n6-12 years of SaaS experience in professional services or client-facing roles.\nProven experience in Field Service Management (required).\nBackground in high-growth startups with evolving product roadmaps (preferred).\nCreative problem-solving skills for addressing product gaps and business challenges.\nExperience delivering solutions in an Agile environment.\nFamiliarity with project management tools such as JIRA, Confluence, or equivalents.\nStrong technical knowledge of enterprise applications, workflows, integrations, and databases.\nWorking knowledge of data models, JavaScript, and JSON.\nAbility to communicate effectively in Spanish in a business setting is a plus\nHigh attention to detail, reliability, and 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