{"id":921199,"url":"https://alion.io/job/zip-business-operations-manager","title":"Business Operations Manager","company":{"id":38131,"name":"Zip","domain":"zip.com","url":"https://alion.io/company/zip-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":100,"ghost_share":0.14,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":153000,"max_usd":287000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"OpenAI","optional":false},{"name":"Claude","optional":true}],"status":"live","first_seen_at":"2026-09-14T21:50:31Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-14T23:39:19Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":60},"description":"About Zip\nZip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\nThe world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\nBacked by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\nYour Role\nAs a Business Operations Manager/Senior Manager, you’ll be part of a small, high-leverage team responsible for tackling Zip’s most important business challenges. You’ll lead cross-functional initiatives, design and operationalize new processes, and work directly with senior leadership to drive measurable impact. This is a senior individual contributor role with significant ownership and visibility, ideal for someone who thrives in ambiguity and wants accountability for delivering outcomes.\nYou Will\nLead “zero-to-one” strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes.\n\nTake ownership of projects end-to-end, from scoping and analysis through execution and implementation.\n\nPartner cross-functionally with Sales, Marketing, Customer, Product, and G&A teams to deliver operational improvements and inform strategic decision-making.\n\nBuild scalable processes and systems from “one-to-ten” and improve existing workflows for efficiency and growth.\n\nAnalyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership.\n\nDefine success metrics, track performance, and ensure accountability across key initiatives.\n\nQualifications\n6+ years of experience in management consulting, investment banking, private equity, or business operations at a high-growth startup.\n\n4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, Finance, or related)\n\nProven ability to independently problem-solve and drive complex projects under ambiguity\n\nStrong analytical skills, including experience working with complex business data\n\nExcellent communication and stakeholder management skills; able to influence across levels and functions\n\nDemonstrated ability to create and operationalize new processes, systems, or programs.\n\nPreferred Qualifications\nBased in SF or willing to relocate; hybrid role.\n\nExperience at a high-growth B2B SaaS company.\n\nFamiliarity with internal AI tooling such as Claude Cowork\n\nPrior exposure to both Product and GTM organizations.\n\nMBA or advanced degree a plus but not required.\n\nThe salary range for this role is $150,000-$210,000 OTE. Final compensation is determined based on job-related factors including experience, skills, and location.\nPerks & Benefits\nAt Zip, we’re committed to providing our employees with everything they need to do their best work.\nStart-up equity\n\nFull health, vision & dental coverage\n\nCatered lunches & dinners for SF employees\n\nCommuter benefit\n\nTeam building events & happy hours\n\nFlexible PTO\n\nApple equipment plus home office budget\n\n401k plan\n\nWe're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!","description_format":"text","description_chars":4160,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["AI Agents","Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-09-15T01:10:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 10 · green card filings: 1","filings_12m":10,"filings_prev_12m":10,"green_card_filings_12m":1,"median_offered_wage_usd":160227,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.889,"p_room":0.44,"age_days":60,"expected_fill_days":58,"reasons":["conf:1","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/zip-business-operations-manager","json_url":"https://alion.io/job/zip-business-operations-manager.json","meta":{"generated_at":"2026-11-15T01:36:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3047,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38131},"rest":"https://alion.io/mcp/rest/get_company?id=38131"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzip-business-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzip-business-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzip-business-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zip-business-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzip-business-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":921199}},{"tool":"search_jobs","arguments":{"company":"zip.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":921199},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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