Senior Solution Engineer (Pre-Sales)

About Zip

Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Your Role

As a Zip Solutions Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organisation, and where Zip fits with their procurement and technical landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure.

You are a trusted advisor to our prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated.

You will be an integral part of the success for both our customers and Sales Team by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a hardworking technologist and customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

You Will

• Actively contribute to Zip’s sales efforts across EMEA by supporting prospective customer-facing conversations, conducting discovery, demonstrating our solutions, handling questions, and overcoming objections
• Own responsibility for responding to customer questions, demos, RFx and questionnaires.
• Partner with the Sales team to deliver on our sales objectives
• Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal
• Validate and educate prospects on integration strategies that meet their business needs and capabilities of the platforms in scope
• Partner with the Post-Sales team to ensure a seamless transition from sale to onboarding
• Speak up and provide feedback to help us improve processes and products

Qualifications

• At least 5 years of experience in a solution selling environment or in a similar role with transferable skills
• Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution
• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences
• A skillset to establish trust with clients, and the ability to influence key decision makers
• Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success
• Experience using REST APIs for enterprise integration, ideally with ticketing, ERP, or CLM systems
• Ability to travel as needed and to work flexible hours
• Self-starter and quickly able to grasp new technology
• Live within commutable distance of our London office
• Willing and able to travel to onsites/customer meetings

Nice to Haves

• Familiarity with procurement and billing/AP space

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity
• Health, vision & dental coverage
• Team building events & happy hours
• Unlimited PTO
• Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!