{"id":244523,"url":"https://alion.io/job/zip-workplace-operations-specialist-uk-contract","title":"Workplace Operations Specialist - UK (Contract)","company":{"id":38131,"name":"Zip","domain":"zip.com","url":"https://alion.io/company/zip-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":91,"open_postings":98,"ghost_share":0.143,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":128000,"period":"year","method":"role_country_seniority_unknown","sample_n":550},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"OpenAI","optional":false}],"status":"live","first_seen_at":"2026-06-24T02:37:22Z","employer_posted_date":"2026-06-24","last_verified_at":"2026-11-13T03:43:09Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":142},"description":"About Zip\nZip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.\nThe world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.\nBacked by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.\nYour Role\nAs our Workplace Operations Specialist in our London office, you’ll bring a blend of hospitality, operational excellence, and strategic thinking to everything you do.This role requires 5 days in office during business hours to ensure an excellent onsite employee and visitor experience. This role isa 1 year contract with the possibility of extension and conversion. You support the day-to-day operations of the London office while helping deliver workplace experiences that bring Zip’s culture to life.\nThis role blends hands-on execution with vendor coordination, employee experience, and operational rigor-ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests.\nYour Responsibilities\nWorkplace Operations\nSupport daily operations of the London office, ensuring a clean, organized, and functional environment.\n\nAct as the first point of contact for workplace-related questions and requests.\n\nManage office supplies (ordering, stocking, organizing, and replenishment).\n\nCoordinate deliveries (ordering, receiving, unpacking, and recycling packaging).\n\nMaintain shared spaces including kitchens, snack areas, and meeting rooms.\n\nManage room bookings and ensure spaces are set up appropriately.\n\nSubmit and track facilities requests and resolve day-to-day office issues.\n\nVendor Coordination\nCoordinate vendor services including janitorial, facilities, and food programs.\n\nBuild strong working relationships with vendors and building management.\n\nTrack service schedules and ensure consistent service delivery.\n\nEscalate issues or service gaps as needed.\n\nPartner with building management on office operations, updates, and compliance needs.\n\nWorkplace Experience, Events & Culture\nSupport planning and execution of office events, socials, and celebrations.\n\nManage office communications related to events, updates, and workplace operations.\n\nSupport seasonal moments (decorations, cultural events, employee recognition).\n\nAssist with food & beverage programs and overall hospitality experience.\n\nHelp create a positive, engaging, and inclusive office environment.\n\nGuest Experience & Office Presence\nWelcome guests and provide a strong first impression of the office.\n\nCoordinate visitor access and liaise with building management as needed.\n\nConduct office tours for new hires and visitors.\n\nManage guest logistics including passes, notifications, and coordination.\n\nCross-Functional Collaboration\nPartner with Workplace, People Ops, and other internal teams to support workplace initiatives.\n\nCommunicate updates clearly around operations, events, and workplace changes.\n\nContribute to improving workplace processes and playbooks over time.\n\nWhat Success Looks Like\nThe London office runs smoothly and reliably day-to-day\n\nEmployees have a consistently positive and seamless workplace experience\n\nVendors are accountable and delivering high-quality service\n\nWorkplace programs (events, food, culture) are well-executed and engaging\n\nThe office is clean, organized, and operationally efficient\n\nWe're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!","description_format":"text","description_chars":4535,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-09-05T10:39:59Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.41,"p_room":0.28,"age_days":141,"expected_fill_days":58,"reasons":["conf:2","velocity","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/zip-workplace-operations-specialist-uk-contract","json_url":"https://alion.io/job/zip-workplace-operations-specialist-uk-contract.json","meta":{"generated_at":"2026-11-13T08:42:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18038,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38131},"rest":"https://alion.io/mcp/rest/get_company?id=38131"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzip-workplace-operations-specialist-uk-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzip-workplace-operations-specialist-uk-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzip-workplace-operations-specialist-uk-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zip-workplace-operations-specialist-uk-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzip-workplace-operations-specialist-uk-contract"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":244523}},{"tool":"search_jobs","arguments":{"company":"zip.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":244523},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}