{"id":3641487,"url":"https://alion.io/job/zipliens-software-quality-engineer","title":"Software Quality Engineer","company":{"id":99975,"name":"ZipLiens","domain":"zipliens.com","url":"https://alion.io/company/zipliens","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"QA","role_family":"QA","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Franklin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":77000,"max":104000,"currency":"USD","period":"year","gross":null,"usd_annual":104000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Cypress","optional":false},{"name":"Django","optional":false},{"name":"LLM","optional":false},{"name":"Playwright","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Pytest","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"SQL","optional":false},{"name":"AWS","optional":true},{"name":"HIPAA","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-11-02T21:53:59Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-07T05:44:22Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. Our work helps law firms operate more efficiently and helps the injured people they serve access settlement funds more quickly and accurately. We are looking for a quality engineer who is passionate about building the testing and evaluation that keeps complex, data-heavy products working correctly at scale.\nZipliens is looking for a Quality Engineer to join our team and own quality for a product area within the applications we build for the legal industry. After several years of high growth, Zipliens has become a leader in lien resolution, a process required in most personal injury settlements. The software we build supports that work, so the quality of what we ship has a clear, real-world impact on law firms and the people they represent.\nWe're scaling engineering significantly this year, and quality engineering is growing along with it. QA at Zipliens is embedded in the engineering teams and combines exploratory testing with automation. You'd own quality for a feature or product area, including the test strategy, the automation behind it, and the release sign-off for that area. You'll have established patterns and existing test suites to work from, and you'll help improve them as the team grows.\nWe also build with AI as a first-class part of the workflow, and that applies to testing as much as to development. Our product uses LLMs to extract structure from medical records and lien correspondence, so evaluating non-deterministic output is a regular part of the job. We also use agentic coding tools and internal skills and harnesses we've written ourselves to build and maintain automation, and you'd be expected to use those tools well, review what they produce, and help improve them.\nRequirements\nResponsibilities:\nOwn quality for a feature or product area, including the risk-based test strategy, the regression scope, and the release sign-off for that area.\nBuild and maintain the automated test suites for your area and keep them integrated with CI. When tests fail or become flaky, you'll troubleshoot them and fix the underlying cause.\nRun exploratory testing against the lien workflow and develop a detailed understanding of the applications your team owns, including their risk areas and failure modes.\nTest our LLM-based features. This includes building the evaluation suite for a feature, setting acceptance thresholds with product (for example, precision and recall targets for extraction), checking LLM-judge agreement against human labels, and adding adversarial and prompt-injection cases.\nUse agentic coding tools to build and maintain automation, and review AI-generated tests before they merge.\nJoin refinement early enough to shape Acceptance Criteria with the Product Owner, flag testability gaps before development starts, and recommend coverage and risk priorities for your area.\nShepherd defects for your area from triage through resolution, writing clear, reproducible reports that engineers can act on.\nWork directly with the engineers on your team day to day. QA at Zipliens is embedded in the engineering teams rather than run as a separate function.\nQualifications:\n3+ years on a QA or software development team, including experience owning test coverage for a feature or product area.\nStrong skills in at least one of exploratory testing and test design, test automation and infrastructure, or AI/LLM evaluation, with working proficiency in a second. We don't expect the same depth in all three.\nHands-on experience building and maintaining automated test suites in a modern framework (Playwright, Cypress, pytest, or similar), including diagnosing flaky tests and fixing their root causes.\nComfortable reading and writing code. Our backend is Python/Django and our frontend is React, and you should be able to read a change in either and understand what it affects and what it puts at risk.\nExperience integrating tests into CI pipelines and deciding which checks should gate a merge or a deploy.\nStrong SQL. Much of what we test lives in PostgreSQL, and verifying a workflow often means verifying the data it produced as well as what the UI shows.\nHands-on experience testing LLM or ML features, whether in production or through prototypes and experimentation: building golden datasets, measuring output quality, and understanding how these systems fail.\nExperience using or experimenting with agentic coding tools, and good judgment about when their output needs a closer look.\nClear written communication. You'll be writing defect reports, test plans, and release sign-offs for engineers and product, and explaining risk to non-technical stakeholders.\nNice to Have:\nExperience testing document processing or extraction from unstructured data.\nExperience testing third-party integrations, especially where the counterparty's documentation isn't solid and you need contract tests, sandboxes, or recorded fixtures to work around it.\nFamiliarity with AWS and Kubernetes. We have an SRE who owns the cluster - you won't be running it, but you'll be reading logs and working out where a failure happened in it.\nExperience handling sensitive data such as PHI, or working under HIPAA-style requirements.\nBenefits\nPrivate Health Care Plan (Medical, Dental & Vision)\nCompany HSA contributions for HDHP participants\nFlexible Spending Accounts (Health & Dependent Care)\nCompany-Paid Short-Term Disability Coverage\nVoluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options\n401(k) Plan with Company Match\nPaid Time Off (Vacation, Sick Time & 10 paid Holidays)\nParental Leave\nPay Disclosure: The total base salary range for this role is $77,000 - $104,000 annually with an opportunity to earn a discretionary quarterly bonus. Final compensation will be determined based on skills and experience.\nWork Authorization: Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future.","description_format":"text","description_chars":6040,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services","Legal Software"],"lifecycle":[{"event":"open","at":"2026-11-02T21:53:59Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":7,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 7 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-06T22:30:08+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":0.945,"age_days":4,"expected_fill_days":11,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":104000,"is_top_pay":true},"html_url":"https://alion.io/job/zipliens-software-quality-engineer","json_url":"https://alion.io/job/zipliens-software-quality-engineer.json","meta":{"generated_at":"2026-11-07T06:24:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":99975},"rest":"https://alion.io/mcp/rest/get_company?id=99975"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzipliens-software-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzipliens-software-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzipliens-software-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zipliens-software-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzipliens-software-quality-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3641487}},{"tool":"search_jobs","arguments":{"company":"zipliens.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3641487},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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