{"id":3491912,"url":"https://alion.io/job/zipline-field-ops-special-projects-manager","title":"Field Ops Special Projects Manager","company":{"id":15878,"name":"Zipline","domain":"zipline.com","url":"https://alion.io/company/zipline","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":18,"ghost_share":0,"stale_share":0.444,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-29T23:30:47Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T01:16:04Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Zipline\nZipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. \nOur customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.\nOur system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.\nWe operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.\nAbout You and The Role \nZipline is looking for a Field Ops Special Projects Manager to lead high-profile, strategic partnerships from initial alignment through launch and ongoing execution. This person will turn ambitious partnership goals into coordinated field operations, bringing together external partners and internal teams to deliver complex initiatives safely, reliably, and on schedule.\nBased in the Dallas-Fort Worth area, you will serve as the accountable operational lead for selected strategic partnerships and special projects. You will build trusted relationships with senior partner stakeholders, define the path from agreement to operational readiness, and resolve issues that span teams or organizations. The work will require sound judgment, executive-level communication, and comfort moving between strategy, detailed execution, and field realities.\nWe’re looking for a seasoned operator who can create clarity in ambiguous situations, align people around measurable outcomes, and sustain momentum through launch and beyond. You’ll partner across commercial, operations, engineering, product, legal, finance, and other teams as needed. The role may include regular travel to partner locations and other Zipline operating sites.\nWhat You'll Do\nOwn assigned high-profile strategic partnerships and special projects end to end, from scoping and planning through launch, stabilization, and performance review.\nTranslate partnership objectives into clear workplans, milestones, owners, dependencies, decision points, and measurable outcomes.\nBuild and maintain trusted relationships with partner executives and day-to-day teams; establish a regular operating cadence and clear escalation paths.\nAlign internal stakeholders across commercial, field operations, engineering, product, safety, legal, finance, and other functions to deliver commitments.\nLead readiness planning for partner launches, including site and process readiness, staffing, training, support models, communications, and contingency plans.\nCoordinate field execution across multiple locations, adapting plans to local conditions while maintaining consistent operating standards.\nIdentify risks, surface tradeoffs early, and drive timely decisions when scope, schedules, resources, or operating conditions change.\nLead issue resolution during launch and ongoing operations; coordinate the right owners and keep partners informed through closure.\nTrack partnership health and project performance using agreed measures such as readiness, reliability, service quality, adoption, and partner satisfaction.\nCreate concise updates for senior leaders that summarize progress, risks, decisions needed, and next steps.\nCapture lessons from launches and field feedback; turn them into repeatable playbooks, processes, and improvements for future partnerships.\nRepresent Zipline with professionalism and discretion in high-visibility partner settings.\nWhat You'll Bring\n8-10+ years of experience leading complex partnerships, strategic programs, field operations, consulting engagements, or cross-functional initiatives.\nA track record of taking ambiguous, high-stakes work from strategy through execution and delivering measurable results.\nExperience managing senior external stakeholders and building productive relationships across organizational boundaries.\nStrong program leadership skills: setting scope, sequencing work, managing dependencies, tracking risks, and driving decisions.\nThe ability to influence without direct authority and to align teams with different priorities around a shared outcome.\nExcellent written and verbal communication skills, including clear executive updates and confident partner-facing communication.\nStrong judgment under pressure, with an ability to distinguish urgent issues from important long-term work.\nA practical, customer- and partner-focused approach, paired with attention to operational detail and follow-through.\nComfort working in the field, visiting partner sites, and adapting plans to real-world operating conditions.\nA collaborative approach and willingness to work across commercial, operations, technical, and corporate teams.\nPreferred Qualifications\nExperience launching or scaling strategic partnerships, new services, or complex multi-site operations.\nExperience in logistics, mobility, retail, healthcare, aviation, technology, or another operationally intensive environment.\nExperience building operating models, launch playbooks, governance structures, or partner performance reviews.\nFamiliarity with data-driven operating reviews and continuous improvement practices.\nLocation and Travel\nThis role is based in the Dallas-Fort Worth area. Regular travel to partner sites and other Zipline locations is expected; the exact travel cadence will depend on project needs.\nWhat Else You Need To Know \nThe starting cash range for this role is $150,000-$165,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.\nZipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.\nWe value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!\nVoluntary Self-Identification\nFor government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.\nAs set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.","description_format":"text","description_chars":8119,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics","Transportation & Logistics","Delivery","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-29T23:54:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":3,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 63 · green card filings: 13","filings_12m":63,"filings_prev_12m":47,"green_card_filings_12m":13,"median_offered_wage_usd":170658,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":10,"expected_fill_days":68,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/zipline-field-ops-special-projects-manager","json_url":"https://alion.io/job/zipline-field-ops-special-projects-manager.json","meta":{"generated_at":"2026-11-10T04:56:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11514,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15878},"rest":"https://alion.io/mcp/rest/get_company?id=15878"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzipline-field-ops-special-projects-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzipline-field-ops-special-projects-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzipline-field-ops-special-projects-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zipline-field-ops-special-projects-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzipline-field-ops-special-projects-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3491912}},{"tool":"search_jobs","arguments":{"company":"zipline.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3491912},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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