{"id":1330750,"url":"https://alion.io/job/zipline-logistics-operations-executive","title":"Operations Executive","company":{"id":3784858,"name":"Zipline Logistics","domain":"ziplinelogistics.com","url":"https://alion.io/company/ziplinelogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-16T17:04:01Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-14T07:36:23Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Description\nPOSITION SUMMARY\nAs an Operations Executive, you will play a crucial role in supporting daily transportation operations. This position involves answering calls and emails, building orders, scheduling appointments, and coordinating with warehouses, customers, and carrier sales team. You will assist in ensuring shipments are scheduled and moving efficiently while gaining industry experience in logistics. Strong attention to detail, communication, and problem-solving skills are essential for success in this role.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nDaily transaction and client solutions management:\nScheduling appointments with shippers and receivers via online portals, phone, and email. \nAbility to route shipments to minimize transit times. \nManual data entry of information on a per load basis. \nResponsible for planning and tracking the shipments of goods following customers’ requirements. \nProducing strategic solutions to accommodate shipper and customer needs. \nQuality communication skills through phone, email, and face to face. \nManually add information to and build locations file in McLeod. \nMaintaining pertinent information in customer and shipper files. \nDevelop basic full truck load rating knowledge. \nFollow individual team goals and processes. \nUnderstand, follow, and emulate Zipline value. \nCreate process plans for each customer account. \nKnowledge of geography, transit times, and time zones. \nProblem solving with the carrier team. \nLoad board organization and management. \nBuilding relationships with shippers/receivers and customers through great customer service. \nDevelop supply chain expertise and industry knowledge to better service our customers. \nMarket knowledge, staying up to date with market fluctuations, recognize past historical trends. \nProvides support to sales, carrier teams, accounting, and other operations teams when needed. \nBuild LTL orders in TMS’s (transportation management systems), understanding LTL processes and classifications. \nClient relationship management:\nAssessing client’s needs, advising on effective transportation solutions and alternatives, monitoring shipments, solving issues before they impact clients, organizing/analyzing/reporting information for clients to assist them in decision-making. \nIncrease customer satisfaction by building relationships with shippers/receivers by optimizing operations. \nRequirements\nREQUIRED SKILLS AND COMPETENCIES\nExcellent organizational skills. \nAbility to handle multiple tasks. \nDetail oriented, committed to deadlines and have solid verbal and written communication skills. \nAbility to work well on a team and to collaborate across internal teams. \nWillingness to learn. \nFlexibility, Empathy, self-motivated. \nAbility to work in a fast-paced environment.","description_format":"text","description_chars":2785,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-27T09:52:46Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long 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