{"id":1263325,"url":"https://alion.io/job/zippee-junior-operations-executive-last-mile","title":"Junior Operations Executive - Last Mile","company":{"id":3797210,"name":"Zippee","domain":"zippee.delivery","url":"https://alion.io/company/zippee-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"D","score":54,"open_postings":55,"ghost_share":0.764,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":12500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-20T11:23:06Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-22T05:15:23Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":62},"description":"About Zippee:\nZippee is building India’s #1 Quick Commerce Logistics for consumer brands.\nBrands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.\nBacked by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).\nJob Description:\nWe're looking for energetic and qualified Junior Operations Executive (Last Mile) to join our Quick Commerce Operations team across Delhi NCR.\nIf you have a good network of 2W, 3W & 4W delivery partners across various zones in Delhi NCR, this is your opportunity to join India's leading quick commerce logistics platform.\nThis is a field role based at our dark store, and you must be near any of the following locations: Sector 84, Gurugram.\nRoles & Responsibilities:\nSourcing & Managing Delivery Riders Vendors: Sourcing riders via personal and vendor network, training, tracking performance, and handling grievances/issues.\nTeam Management: Reducing rider turnover and meeting delivery SLA goals.\nHandling Issues: Volume increases, rider payments, and customer complaints in real-time.\nMIS/Data Management: Preparing data using MS Excel and Google Sheets.\nEnd-to-end fleet operations for Delivery Executives / Riders\nDaily fleet availability, utilization & productivity tracking\nRider onboarding, engagement, and retention initiatives\nShift planning, attendance, and supply-demand balancing\nSLA adherence - delivery timelines, reliability & efficiency\nQualifications:\n2-4 years of Operations/Last-Mile experience at Quick Commerce/courier/logistics companies.\nEducation: Graduate and above\nTeam management, stakeholder management, & independent decision-making experience are a must.\nMust have an owner's mindset. 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