{"id":3594384,"url":"https://alion.io/job/zirous-implementation-consultant","title":"Implementation Consultant","company":{"id":8355,"name":"Zirous","domain":"zirous.com","url":"https://alion.io/company/zirous","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":235000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T00:00:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-07T07:38:53Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"As a premier technology consultancy with offices located in Urbandale and West Des Moines, Iowa, Zirous brings over 40 years of excellence in delivering tailored IT solutions to customers. Driven by industry-leading standards and proven best practices, we partner with clients to transform and optimize their core operational processes. Our multi-disciplinary expertise spans key specialized divisions, including; Revenue Operations, AI Services, Cloud Operations, Data & Analytics, Development, Governance, Integration, Security Operations, and Experience Services (VAEZR Studio)-enabling organizations to maximize efficiency, boost productivity, and drive long-term profitability in today's dynamic digital landscape.\nOur technology partners include:https://www.zirous.com/partnerships/\nLocation:\nWhile local candidates in the Des Moines, IA metropolitan area are preferred during recruitment, remote applicants may be considered for this specific role. To be considered for remote work, applicants must demonstrate a proven track record of successful remote-work performance alongside substantial experience with relevant technology partnership platforms and industry standards.\nFor all Des Moines, IA metro based employees, Zirous provides a hybrid work model, offering in-office days Tuesday - Thursday and work from home (remote) days each Monday and Friday.\nPosition Summary:\nWe are seeking anImplementation Consultant to join our dynamic Revenue Operations (RevOps) team. In this role, you will help clients align their sales, marketing, and customer service operations by designing, implementing, and optimizing the platforms that power them. You will partner with clients from pre-sales demos and discovery through solution design, configuration, deployment, and ongoing optimization, translating business goals into practical technical solutions that drive adoption and measurable results.\nWhile you will work across the range of platforms our RevOps team supports, including but not limited to Adobe Marketo, HubSpot, Salesforce, and Zendesk.\nWhat You’ll Be Doing:\nYou’ll work across our main RevOps platforms and deliver connected, end-to-end RevOps solutions.\nProject Structure: Work on a variety of projects as a full-time consultant - length of projects and client industries will vary.\nClient Relations: Serve as the client’s main point of contact, establishing trust while proactively communicating project status, timelines, roadblocks, and recommendations.\nLead Facilitation of Requirements:\nFacilitating client meetings\nEliciting requirements\nTranslating and simplifying requirements based on client needs\nDefining project scope and objectives, prioritizing client business needs\n Configuration & Implementation: Hands-on configuration and customization of RevOps tool instances, including:\nSetting up user roles, groups, and permissions.\nConfiguring workflows, triggers, automations, and macros.\nDesigning and implementing custom fields, forms, and reporting.\nIntegrating platforms with other business systems (Asset Management Systems, CRMs, e-commerce platforms, etc.) using APIs, apps, and native integrations.\nData migration planning and execution.\nDemos: Lead the technical portion of all demos, articulating value and key functionalities to address client needs. Engage effectively, encouraging questions and addressing concerns. Follow up promptly with resources and call to action. Continuously refine techniques and content based on feedback and evolving product capabilities.\nCross Functional Collaboration: Work closely with internal teams, including Project/Resource Managers & Sales to ensure project success and alignment across all stakeholders.\nTroubleshooting & Support: Provide expert-level troubleshooting and support during and after implementation, identifying and resolving technical issues.\nBest Practices & Optimization: Advise clients on best practices and identify opportunities for ongoing optimization and efficiency improvements.\nTraining & Documentation: Assist in the development and delivery of engaging training sessions for client administrators and end-users. Create comprehensive documentation for configured solutions and best practices.\nRelationship Management: Build and maintain strong, collaborative relationships with clients, acting as a trusted advisor.\nStay Current: Continuously learn and stay up-to-date with new features, products, and industry trends.\nRequirements\nIdeal Candidate Will Possess:\nBachelor's degree in Computer Science, Management Information Systems, Business & Technology Consulting, or a related field (or equivalent practical experience). \n2+ years of experience successfully implementing revenue operations or services delivery solutions in a consulting or in-house role.\nProven experience with service delivery platform requirement gathering, configuration, customization, and administration.\nStrong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.\nExcellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.\nExperience with API integrations and web services for connecting Zendesk with other systems is highly desirable.\nProject management experience with a strong ability to prioritize tasks, manage timelines, and mitigate risks.\nAdode Marketo, HubSpot, Salesforce, or Zendesk Certifications, a significant plus.\nAbility to work independently and as part of a team in a fast-paced environment.\nStrong customer-centric approach and a passion for delivering exceptional service.\nAn interest in learning new tools and technology based on business and client needs. \nBenefits\nWhy Join Zirous:\nCelebrated as an Iowa Top Workplace for seven consecutive years, Zirous fosters a culture of innovation and excellence. Zirous has also been honored as a finalist for the Technology Association of Iowa's Best Technology Company Culture of the Year and Outstanding UX/CX Achievement of the Year awards. Become part of our exceptional team today!\nCollaborative environment with strategists and technical experts.\nCompetitive compensation package including insurance benefits including a 401(k) retirement plan with an employer match.\nYou’ll work alongside some of the smartest people you'll ever know. You'll learn from them, and they'll learn from you.\nLots of perks: on-site snacks and beverages, small group activity options outside of work (think golf league, bowling league, volleyball league, craft club, public speaking club, etc.).\nRecognition for a job well done! Employee of the Month and Employee of the Year awards with bonus amounts for each.\nLunch and Learns with company-paid lunches (throughout the year we educate each other on different topics).\nCasual dress - jeans, sweatshirts, flip flops are all acceptable while in our office or while working from home. We do dress up when client-facing, both in-person and remotely.\nFlexible schedule so that you can work to meet Zirous needs and your personal needs.\nHybrid model of in-office and work from home (remote) days.\nFlexible time off (FTO) - Unlimited time off - take what you need while still supporting your team members and Zirous.\nPaid holidays.\nCompany swag.\nCell phone subsidy and discounts through Verizon.\nMuch, much, more!","description_format":"text","description_chars":7337,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Flexible time off","Hybrid work","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-02T01:35:34Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":6,"expected_fill_days":25,"reasons":["conf:2","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/zirous-implementation-consultant","json_url":"https://alion.io/job/zirous-implementation-consultant.json","meta":{"generated_at":"2026-11-07T08:56:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6192,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8355},"rest":"https://alion.io/mcp/rest/get_company?id=8355"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzirous-implementation-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzirous-implementation-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzirous-implementation-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zirous-implementation-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzirous-implementation-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3594384}},{"tool":"search_jobs","arguments":{"company":"zirous.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3594384},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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