{"id":1558139,"url":"https://alion.io/job/zocdoc-principal-product-designer-provider-platform","title":"Principal Product Designer, Provider Platform","company":{"id":47075,"name":"Zocdoc","domain":"zocdoc.com","url":"https://alion.io/company/zocdoc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Design","role_family":"Design","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":170000,"max":260000,"currency":"USD","period":"year","gross":null,"usd_annual":260000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false}],"status":"closed","first_seen_at":"2026-09-30T17:52:42Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-29T16:58:03Z","board_verified":false,"closed_at":"2026-10-29T16:58:03Z","days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"Our Mission\n\nYou call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. \nWe’re here to give power to the patient. \nFor nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.\nHealthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.\nFixing healthcare starts with fixing access to it. And we're still just getting started.\nYour Impact on our Mission:\nAs a Principal Product Designer at Zocdoc, you will play a critical role in shaping the future of how patients discover care and how providers and practices deliver it, operating across product areas with a holistic, ecosystem-level perspective. You will define and drive design direction across large, complex, and highly ambiguous spaces, influencing not just solutions but product strategy and experience architecture. This role requires deep systems thinking across our multi-sided platform, ensuring that experiences are cohesive, scalable, and aligned across marketplace and provider surfaces.\nAs we evolve toward AI-native product development, you will help lead this transition by defining how design and engineering collaborate in an AI-driven environment and establishing new standards for how ideas move from concept to production using tools like Cursor, Claude Code, and other emerging technologies. Your work will have a direct and lasting impact on millions of patients and providers, shaping both the near-term product experience and the long-term trajectory of healthcare technology at Zocdoc.\nYou’ll enjoy this role if you are…\nDriven to solve high-impact, ambiguous problems that span multiple user groups and product areas\nMotivated by shaping not just products, but the systems, patterns, and strategies behind them\nEnergized by operating at both strategic and execution levels, connecting vision to shipped outcomes\nDeeply curious about how AI is transforming product development and excited to help define what comes next\nComfortable leading through influence, aligning teams, and driving clarity across complex, cross-functional environments\nYour day to day is…\nDefining and leading design direction across complex, multi-team product areas, identifying high-leverage opportunities and guiding teams toward impactful solutions\nPartnering with product, engineering, data, and leadership to shape strategy, influence roadmaps, and drive alignment across ambiguous spaces\nDesigning and overseeing cohesive, end-to-end experiences across systems, ensuring scalability and consistency across marketplace and provider and practice products\nEstablishing and evolving design systems, frameworks, and patterns that enable high-quality, extensible solutions across teams\nElevating the quality bar through hands-on work, critique, and mentorship while connecting execution to a broader product and experience vision\nDriving efficient delivery of high-impact work, guiding tradeoffs between speed, fidelity, and long-term scalability\nLeading the integration of AI-native workflows, using emerging tools to accelerate concept-to-production cycles and define new ways of working\nYou’ll be successful in this role if you have…\nA proven track record of leading and delivering high-impact product work across complex, multi-team problem spaces, with strong product judgment and the ability to influence strategy and direction\nExceptional craft, creativity, and taste, consistently producing work that raises the bar and pushes both product quality and brand forward\nDeep systems thinking, with experience designing across journeys and building scalable, reusable frameworks that connect experiences across a multi-sided ecosystem\nThe ability to operate as a trusted partner to product, engineering, and leadership, driving alignment and clarity in ambiguous environments\nA strong balance of speed and quality, with a track record of shipping at scale and guiding teams toward effective execution and tradeoffs\nExperience working closely with engineering and leveraging emerging AI-native tools and workflows to increase impact and evolve how products are built\nA history of raising the bar through mentorship, critique, and design leadership\nBenefits:\nUnlimited Vacation\n100% paid employee health benefit options (including medical, dental, and vision)\nCommuter Benefits\n401(k) with employer funded match\nCorporate wellness programs with Headspace and Peloton\nSabbatical leave (for employees with 5+ years of service)\nCompetitive paid parental leave and fertility/family planning reimbursement\nCell phone reimbursement\nZocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.\nNYC Base Salary Range\n$170,000—$260,000 USD\nAbout us\n Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by oursix core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. \nZocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.\nJob Applicant Privacy Notice","description_format":"text","description_chars":7123,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-01T02:59:21Z"},{"event":"close","at":"2026-10-29T16:58:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 1","filings_12m":17,"filings_prev_12m":10,"green_card_filings_12m":1,"median_offered_wage_usd":223611,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":260000,"is_top_pay":true},"html_url":"https://alion.io/job/zocdoc-principal-product-designer-provider-platform","json_url":"https://alion.io/job/zocdoc-principal-product-designer-provider-platform.json","meta":{"generated_at":"2026-11-02T10:40:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14774,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47075},"rest":"https://alion.io/mcp/rest/get_company?id=47075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzocdoc-principal-product-designer-provider-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzocdoc-principal-product-designer-provider-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzocdoc-principal-product-designer-provider-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zocdoc-principal-product-designer-provider-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzocdoc-principal-product-designer-provider-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1558139}},{"tool":"search_jobs","arguments":{"company":"zocdoc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1558139},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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