{"id":4260425,"url":"https://alion.io/job/zocdoc-senior-site-reliability-engineer-3","title":"Senior Site Reliability Engineer","company":{"id":47075,"name":"Zocdoc","domain":"zocdoc.com","url":"https://alion.io/company/zocdoc","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"Platform Engineering","optional":false},{"name":"TeamCity","optional":false},{"name":"Terraform","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-04-23T12:32:44Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T15:16:28Z","board_verified":true,"closed_at":null,"days_open":204,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":204},"description":"Our Mission\n\nYou call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. \nWe’re here to give power to the patient. \nFor nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.\nHealthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.\nFixing healthcare starts with fixing access to it. And we're still just getting started.\nYour Impact on Our Mission\nA Site Reliability Engineer at Zocdoc plays a foundational role in enabling the entire engineering organization to move quickly, safely, and with confidence. Our mission is to design, automate, and operate the infrastructure and tooling that power every build, deployment, and runtime environment across the company. DevOps engineers ensure that systems are secure by default, observable, cost-efficient, and reliable, while reducing friction for developers and minimizing operational risk.\nWe strive to eliminate repetitive manual work through thoughtful automation, build standardization, and continuous improvement. We look ahead - anticipating scaling challenges, security needs, and system weaknesses - so that engineers can focus on delivering value to patients and providers without being burdened by infrastructure complexity.\nAbove all, the mission of a Site Reliability Engineer is to build resilient systems and frictionless pathways, ensuring that every line of code written at Zocdoc is of exceptional quality and written with minimal effort. We serve as partners, problem-solvers, and reliability advocates who lift the engineering organization through rigorous execution, curiosity, ownership, and a relentless focus on system health and developer experience.\nYou’ll enjoy this role if you…\nLike working on practical, hands-on DevOps problems\nEnjoy supporting engineers by improving reliability and automation\nThrive in environments where consistency and quality matter\nAre curious, proactive, and energized by solving operational issues\nWant to sharpen your skills across cloud, CI/CD, and container systems\nYour day-to-day is…\nExecuting patching workflows\nMaintaining CI/CD infrastructure\nHandling day-to-day support tickets & operational requests\nParticipating in the DevOps on-call rotation\nManaging and improving our Artifactory instance\nRunning scheduled and automated security scans on container registries\nCreating and updating base container images used organisation-wide\nWriting scripts and small automations to reduce manual effort\nMonitoring system health and responding to alerts\nDocumenting runbooks, standard procedures, and operational workflows\nYou’ll be successful in this role if you have…\n6+ years in DevOps, SRE, or Platform Engineering\nExperience with Linux systems, patching cycles, and container internals\nFamiliarity with AWS foundational services and cloud operations\nExperience with CI/CD tools (TeamCity, Jenkins, GitHub Actions, etc.)\nHands-on knowledge of Docker and image registry management\nBasic experience with CDK, Terraform or similar IaC tooling\nStrong troubleshooting skills and comfort operating in on-call environments\nA bias toward automation, quality, and consistency in execution\nBenefits \nAn incredible team of smart and supportive people\nA competitive compensation package, including attractive medical insurance\nAmazing perks - think catered lunch every day, Ping Pong, etc.\nDaycare reimbursement\nThe chance to create a better healthcare experience for millions of patients!\nCorporate wellness programs with Headspace\nCellphone and wifi reimbursement\nCompetitive parental leave\nSabbatical leave (over 5 years)\nAnnual sponsored health check-ups\nSponsored counselling and therapy via Betterlyf\nCompetitive PTO\nZocdoc is certified as a Great Place to Work 2022-2026\nAbout us\n Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by oursix core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. \nZocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.\nJob Applicant Privacy Notice","description_format":"text","description_chars":5887,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-11-13T15:16:28Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.549,"p_room":0.28,"age_days":204,"expected_fill_days":51,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-13T17:34:18Z"},"pay":null,"html_url":"https://alion.io/job/zocdoc-senior-site-reliability-engineer-3","json_url":"https://alion.io/job/zocdoc-senior-site-reliability-engineer-3.json","meta":{"generated_at":"2026-11-13T17:34:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35152,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47075},"rest":"https://alion.io/mcp/rest/get_company?id=47075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzocdoc-senior-site-reliability-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzocdoc-senior-site-reliability-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzocdoc-senior-site-reliability-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zocdoc-senior-site-reliability-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzocdoc-senior-site-reliability-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4260425}},{"tool":"search_jobs","arguments":{"company":"zocdoc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4260425},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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