{"id":1208459,"url":"https://alion.io/job/zocdoc-senior-software-engineer-provider-engagement","title":"Senior Software Engineer, Provider Engagement","company":{"id":47075,"name":"Zocdoc","domain":"zocdoc.com","url":"https://alion.io/company/zocdoc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0,"stale_share":0.455,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":173000,"max":221000,"currency":"USD","period":"year","gross":null,"usd_annual":221000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"ETL/ELT","optional":false}],"status":"live","first_seen_at":"2026-09-24T19:46:45Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-27T04:08:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Our Mission\n\nYou call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. \nWe’re here to give power to the patient. \nFor nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.\nHealthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.\nFixing healthcare starts with fixing access to it. And we're still just getting started.\nAbout the Role\nWe're transforming how healthcare practices interact with Zocdoc, building intelligent systems that understand each practice's needs and guide them toward actions that grow their business. This means personalized homepages, smart recommendations, AI-assisted configuration, and workflows that make Zocdoc essential to daily operations.\nAs Senior Software Engineer, you'll build these systems end-to-end. You'll own features from design through production, work across the stack, and collaborate with Product, Design, and Data Science to ship experiences that matter.\nWhat You'll Do\nBuild platform components - including practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure.\nShip product features end-to-end - database to API to front-end, owning the full lifecycle.\nWork with Data Science to integrate ML models build feature pipelines, call model endpoints, instrument feedback loops.\nWrite production-ready code with strong testing, observability, and error handling.\nParticipate in design discussions and contribute to architecture decisions. Deliver complex components with strong engineering judgment.\nImprove engineering practices - including testing, CI/CD, monitoring, documentation.\nMentor junior engineers through code reviews and pairing.\nYou'll enjoy this role if you are…\nInspired by the opportunity to positively impact the healthcare experience for millions of patients and providers\nPassionate about building full-stack features that users love, with a strong sense of ownership from idea to production\nProduct-driven with a relentless focus on user needs, and excited to collaborate closely with cross-functional teams\nComfortable working with data - building pipelines, computing aggregations, and integrating ML model outputs into product experiences\nA champion of engineering fundamentals who cares about code quality, testing, and maintainability\nSomeone who takes initiative, sees features through to completion, and takes pride in shipping\nA collaborator who mentors teammates, gives thoughtful code reviews, and learns from others\nA believer that diverse and inclusive teams and cultures are non-negotiable\nYour day to day is…\nBuilding platform components that power engagement intelligence - practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure, and more\nShipping product features end-to-end - from database schema to API to front-end, owning the full lifecycle\nWorking with Data Science to integrate data-driven features - building pipelines, calling model endpoints, and instrumenting feedback loops to measure outcomes\nBuilding the product surfaces that deliver recommendations to users - personalized homepage modules, in-product messaging, and value reinforcement (\"You gained 15 bookings this week\")\nWriting production-ready code with strong testing, observability, and error handling\nCollaborating with our agile team of dedicated engineers, product managers, designers, and data scientists\nParticipating in design discussions - contributing to architecture decisions and learning from Staff engineers\nImproving engineering practices - testing, CI/CD, monitoring, documentation\nMentoring junior engineers through code reviews and pairing\nYou'll be successful in this role if you have…\n5+ years of software engineering experience building production systems\nFull-stack capabilities - comfortable across backend services, APIs, and front-end\nExperience with data pipelines or ETL - you've built systems that aggregate, transform, or serve data\nComfort working with ML outputs - you can integrate models (call APIs, handle predictions, log outcomes)\nStrong fundamentals - data structures, system design, debugging\nGood judgment on tradeoffs - you know when to optimize and when to ship\nOwnership mentality - you see features through to production\nZocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.\nNYC Base Salary Range\n$173,000—$221,000 USD\nAbout us\n Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by oursix core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. \nZocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.\nJob Applicant Privacy Notice","description_format":"text","description_chars":6872,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T01:42:53Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":54,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":221000,"is_top_pay":true},"html_url":"https://alion.io/job/zocdoc-senior-software-engineer-provider-engagement","json_url":"https://alion.io/job/zocdoc-senior-software-engineer-provider-engagement.json","meta":{"generated_at":"2026-09-27T05:35:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4954,"day_limit":5000,"remaining_today":46,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}