{"id":2374257,"url":"https://alion.io/job/zocdoc-staff-software-engineer-appointment-management","title":"Staff Software Engineer, Appointment Management","company":{"id":47075,"name":"Zocdoc","domain":"zocdoc.com","url":"https://alion.io/company/zocdoc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":9,"ghost_share":0,"stale_share":0.556,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":270000,"currency":"USD","period":"year","gross":null,"usd_annual":270000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Amazon Kinesis","optional":false},{"name":"AWS","optional":false},{"name":"C#","optional":false},{"name":"DynamoDB","optional":false},{"name":"React.js","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-10-12T15:30:57Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T03:04:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Our Mission\n\nYou call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. \nWe’re here to give power to the patient. \nFor nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.\nHealthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.\nFixing healthcare starts with fixing access to it. And we're still just getting started.\nYour Impact on our Mission:\nWe are looking for a Staff Software Engineer to join the Appointment Management team at Zocdoc! This team owns the backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels. We build the services, APIs, and data models that let practices express their real-world scheduling needs and ensure providers are accurately bookable for the patients they can serve. This foundational work supports the booking experience for millions of patients while enabling providers and practice staff to manage their schedules with confidence.\nAs a Staff Engineer at Zocdoc, you'll balance deep individual contribution with technical leadership and mentorship. You'll shape the architecture of our scheduling and availability systems, drive cross-team technical initiatives, and raise the engineering bar through sound practices and operational ownership. You'll work primarily on backend systems, with opportunities to contribute across the stack when needed.\nYou’ll enjoy this role if you are…\nExcited by the challenge of building the backend systems that power scheduling across healthcare\nEnergized by designing services and data models that handle real-world complexity at scale\nA product-minded engineer who loves working in a highly collaborative and supportive environment\nMotivated by building foundational infrastructure that makes healthcare easier for patients and providers\nPassionate about mentorship and leveling up the engineers around you.\nPassionate about building diverse and inclusive teams and culture\n Your day to day is…\nOwning the design and development of backend services, APIs, and data models that power Zocdoc's scheduling and availability systems, primarily using C#/.NET and AWS technologies (DynamoDB, Lambdas, SQS/SNS, Kinesis). We also use React/TypeScript on the frontend\nDriving architectural decisions for complex scheduling logic, ensuring reliability, scalability, and correctness across millions of bookings\nLeading cross-team technical initiatives and establishing patterns that improve engineering quality beyond your immediate team\nCollaborating with our agile team of dedicated and brilliant engineers, product managers, and designers to deliver high-impact features\nChampioning a culture of engineering excellence, leading by example in code quality, performance, and operational ownership\nMentoring your peers, with the notion that helping others means learning and growing yourself\nWorking with cutting edge GenAI tools and technology\nYou’ll be successful in this role if you have… \nA track record of designing and delivering backend systems that handle complex domain logic at scale\nA passion for technology and the ability to think critically about the performance, scalability, and reliability of the systems you build\nThe instinct to simplify: you break down ambiguous, loosely defined problems into clear technical direction\nSuccessfully mentored other engineers and encouraged your peers to adopt engineering best practices\nIntegrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity\nThe mentality of an owner: you drive initiatives from architectural design through production and take pride in operational excellence\nSuperb communication skills. You keep stakeholders in the loop and can dive into technical details at the right level for any audience\nAn unrelenting desire to build more equitable, inclusive, and diverse workplaces, and you view this role as an opportunity to create positive change\nHumility. You treat all people with dignity and respect, regardless of title or tenure\nBenefits:\nFlexible, hybrid work environment\nUnlimited Vacation\n100% paid employee health benefit options (including medical, dental, and vision)\nCommuter Benefits\n401(k) with employer funded match\nCorporate wellness program with Wellhub\nSabbatical leave (for employees with 5+ years of service)\nCompetitive paid parental leave and fertility/family planning reimbursement\nCell phone reimbursement\nCatered lunch everyday along with beverages and snacks\nEmployee Resource Groups and ZocClubs to promote shared community and belonging\nGreat Place to Work Certified\nZocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.\nNYC Base Salary Range\n$180,000—$270,000 USD\nAbout us\n Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by oursix core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. \nZocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.\nJob Applicant Privacy Notice","description_format":"text","description_chars":7184,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-12T18:15:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 17 · green card filings: 1","filings_12m":17,"filings_prev_12m":10,"green_card_filings_12m":1,"median_offered_wage_usd":223611,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":9}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":54,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":270000,"is_top_pay":true},"html_url":"https://alion.io/job/zocdoc-staff-software-engineer-appointment-management","json_url":"https://alion.io/job/zocdoc-staff-software-engineer-appointment-management.json","meta":{"generated_at":"2026-10-14T04:08:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":836,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47075},"rest":"https://alion.io/mcp/rest/get_company?id=47075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzocdoc-staff-software-engineer-appointment-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzocdoc-staff-software-engineer-appointment-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzocdoc-staff-software-engineer-appointment-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zocdoc-staff-software-engineer-appointment-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzocdoc-staff-software-engineer-appointment-management"}]}