{"id":3053318,"url":"https://alion.io/job/zoftify-it-system-analyst","title":"IT System Analyst","company":{"id":700933,"name":"Zoftify","domain":"zoftify.com","url":"https://alion.io/company/zoftify","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Serbia"],"countries":["RS"],"hiring_countries":["RS"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":71000,"period":"year","method":null,"sample_n":8885},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"FigJam","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-10-22T02:41:21Z","employer_posted_date":null,"last_verified_at":"2026-10-22T02:41:21Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"We are Zoftify, a product development agency that creates custom software solutions for the travel industry. Unlike typical outsourcing firms, we focus on delivering measurable business results and fully stand behind the solutions we build.\n\nWe are seeking a System Analyst to join our team and help build scalable, well-designed solutions for globally recognized travel companies.\n\nWhat you will do\r\n\nGather, document, and analyze system requirements with clients and project managers\n\nCollaborate with partners like Booking and Ratehawk to integrate travel APIs into booking systems, back-office platforms, mobile apps, and more\n\nTranslate business needs into technical specs aligned with project goals\n\nWork with developers, designers, and project managers to define clear requirements\n\nAssist in designing scalable, efficient system architectures\n\nDevelop process models, data flow diagrams, and relevant documentation\n\nWork in an agile environment\n\nWhat we expect\r\n\n2+ years of experience as a System Analyst in a software development environment\n\nAbility to translate complex business requirements into technical documentation.\n\nStrong understanding of SDLC and agile\n\nExperience with tools like Jira, Confluence, and diagramming software (e.g., Figjam, Miro).\n\nFluent English\n\nWhat’s your advantage\r\n\nExperience with travel software (booking systems, CRMs)\n\nExperience working at a travel company (OTA, tour operator, etc.)\n\nKnowledge of travel APIs (bed banks, GDS, etc.)\n\nStrong understanding of AI integration for process optimization, including limitations and security concerns\n\nWhat we offer\r\n\nCompetitive compensation based on experience and skills\n\n100% remote work, allowing you to work from wherever you choose\n\nFlexible working hours\n\nA day off for your birthday\n\nDays off for national holidays\n\nPaid vacations and company-wide days off\n\nHealth days\n\nSkill development, including paid training and courses\n\nPerformance reviews\n\nBonuses\n\nA friendly team with a great 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