{"id":3508837,"url":"https://alion.io/job/zoll-supervisor-preventive-maintenance-logistics","title":"Supervisor, Preventive Maintenance Logistics","company":{"id":13967,"name":"Zoll","domain":"zoll.com","url":"https://alion.io/company/zoll","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":39,"ghost_share":0.051,"stale_share":0.641,"repost_share":0.077,"time_to_fill_p50_days":42,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chelmsford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81600,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-08T12:45:30Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.\nThe Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.\nAt ZOLL, you won't just have a job. You'll have a career-and a purpose.\nJoin our team. It's a great time to be a part of ZOLL!\nJob Type\nHybrid\nJob Summary\nManage the daily operations of the Depot PM and Field PM Coordinator functions, ensuring effective workload execution, process optimization, and automation initiatives that support operational excellence and superior customer experience.\nEssential Functions\nManage and prioritize daily schedules and workload distribution for new and renewal PM contracts, ensuring timely execution and adherence to service commitments.\nOversee the Service PM queue, monitoring workflow, resource allocation, and performance metrics to ensure efficient processing and customer satisfaction.\nRunning daily programs for forecast and work orders to drive service request creation. \nInteract with all ZOLL domestic Service departments.\nMaintain data integrity of the Install Base ensuring the device history records are updated and accurate.\nInvestigate and resolve service requests that fail to generate through automated programs, ensuring timely and accurate service delivery.\nProvide support and issue resolution for customers and Field Technicians, addressing operational and process-related inquiries.\nAddress credit and rebill issues as needed.\nMonitor, analyze, and report on backlog trends to ensure timely resolution and support operational performance goals.\nCoordinate data collection and develop monthly reports to support departmental objectives and leadership review.\nPerform validation of recognition of PM recognized revenue.\nAssist CQA Global Managers with logistics and monthly scheduling\nEnsure customer requirements are fulfilled in a timely manner while maintaining a high level of service quality and customer satisfaction.\nDevelop and maintain relationships with key customer accounts, ensuring exceptional service, proactive communication, and high levels of customer satisfaction.\nEnsure personnel and training records are maintained accurately, completely, and in compliance with organizational requirements.\nConduct regular performance reviews for direct reports, providing constructive feedback, coaching, and development support.\nRequired/Preferred Education and Experience\n 2 years college or equivalent experience in a lead role required \n Experience in logistics area required \n Previous customer interface skills required \nKnowledge, Skills and Abilities\nPreferred knowledge of Oracle Cloud and SalesForce \nMicrosoft Office Suite \nAttention to detail \nMulti-tasking capability \nStrong time management and organizational skills \nAbility to meet deadlines \nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nStanding - Occasionally \nWalking - Occasionally \nSitting - Constantly \nTalking - Occasionally \nHearing - Occasionally \nRepetitive Motions - Frequently \nZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.\nThe annual salary for this position is:\n$81,600.00 to $100,000.00This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.\nApplications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.\nADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.","description_format":"text","description_chars":5114,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Cardiovascular Devices"],"lifecycle":[{"event":"open","at":"2026-10-30T06:31:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2 · green card filings: 6","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":6,"median_offered_wage_usd":136250,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":11,"expected_fill_days":42,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/zoll-supervisor-preventive-maintenance-logistics","json_url":"https://alion.io/job/zoll-supervisor-preventive-maintenance-logistics.json","meta":{"generated_at":"2026-11-08T18:17:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38360,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13967},"rest":"https://alion.io/mcp/rest/get_company?id=13967"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzoll-supervisor-preventive-maintenance-logistics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzoll-supervisor-preventive-maintenance-logistics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzoll-supervisor-preventive-maintenance-logistics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zoll-supervisor-preventive-maintenance-logistics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzoll-supervisor-preventive-maintenance-logistics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3508837}},{"tool":"search_jobs","arguments":{"company":"zoll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3508837},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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