{"id":525410,"url":"https://alion.io/job/zoll-warehouse-operations-supervisor-onsite","title":"Warehouse & Operations Supervisor - Onsite","company":{"id":13967,"name":"Zoll","domain":"zoll.com","url":"https://alion.io/company/zoll","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":50,"ghost_share":0,"stale_share":0.78,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-09-24T11:22:06Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"ItamarAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.\nZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT® family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT® is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.\nJob Type\nOn Site\nJob Summary\nThis role is a key supporting position for the US Region. The WatchPAT Warehouse & Operations Supervisor will supervise employees and perform all WatchPAT responsibilities at the San Jose location to support the team as needed.\nEssential Functions\nProvides operational leadership of the WPD program, business 2 business (B2B) including service support for (e.g. telephones, scheduling, and other programs\n\nProvide training, to direct reports as needed\n\nSupervise shipping of B2B orders\n\nEnsures professional and courteous customer service throughout all external WatchPAT Direct (WPD) accounts and internal customers with accuracy and efficiency.\n\nMaintain and manage inventory of supplies for both WatchPAT Direct and B2B Operations\n\nAttend on-board meetings with new accounts for WatchPAT Direct as needed\n\nMaintain KPIs and adjust as needed.\n\nHandle the ongoing communication with WatchPAT Direct accounts and ensure their needs and requests are addressed in a timely manner.\n\nProvide day-to-day coaching of the WPD team members on their daily work using performance metrics, and company processes to ensure team members are performing in-line with company standards.\n\nProvide performance reviews with the WPD Team\n\nMonitor and manage all related software tasks (CloudPAT, Somnoware, Salesforce, Microsoft Dynamics, etc.)\n\nRequired/Preferred Education and Experience\nCollege or advanced degree preferred\n\n5 years of experience in a healthcare setting\n\n5 years of experience in customer service, hospitality or equivalent\n\n1 - 2 years of Salesforce Administration experience preferred\n\nMinimum of 2 years of supervisory experience in a contact center environment\n\n Knowledge, Skills and Abilities\nMinimum of 2 years of supervisory experience in a contact center environment or previous leadership role\n\nBilingual a plus\n\nHealthcare knowledge experience a plus (HiPAA, medical devices)\n\nProcess Improvement -critical thinking, problem solving, attention to details skills is a must\n\nTravel Requirements\nThis position does include travel within the US Region\n\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nStanding - Constantly\n\nWalking - Constantly\n\nSitting - Occasionally\n\nLifting - Occasionally - up to 75lbs.\n\nCarrying - Constantly\n\nPushing - Constantly\n\nPulling - Constantly\n\nTalking - Occasionally\n\nHearing - Frequently\n\nRepetitive Motions - Constantly\n\nEye/Hand/Foot Coordination - Constantly\n\nWorking Conditions\nExtreme cold - Occasionally\n\nExtreme heat - Occasionally\n\nHumidity - Occasionally\n\nWet - Occasionally\n\nNoise - Frequently\n\nZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.\nThe annual salary for this position is:\n$85,000.00 to $85,000.00This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.\nApplications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.\nADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.","description_format":"text","description_chars":5253,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Emergency Medicine","Medical Devices"],"lifecycle":[{"event":"open","at":"2026-09-08T05:15:50Z"}],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.436,"p_room":0.9,"age_days":21,"expected_fill_days":36,"reasons":["conf:0","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/zoll-warehouse-operations-supervisor-onsite","json_url":"https://alion.io/job/zoll-warehouse-operations-supervisor-onsite.json","meta":{"generated_at":"2026-09-24T21:31:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}