{"id":2119285,"url":"https://alion.io/job/zoom-lead-site-reliability-engineer-platforms","title":"Lead Site Reliability Engineer, Platforms","company":{"id":3099,"name":"Zoom Communications","domain":"zoom.com","url":"https://alion.io/company/zoom","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":135000,"max_usd":241000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":107},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Okta","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Teleport","optional":false},{"name":"Terraform","optional":false},{"name":"Zero Trust","optional":false},{"name":"FedRAMP","optional":true}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T02:21:59Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"What You Can Expect\nAs a Lead Staff Site Reliability Engineer, you will be one of the technical leads for our DevOps Platforms organization. This group is responsible for DevOps Platforms including cloud infrastructure, physical data center orchestration, critical security services, and our Zoom for Government (ZfG) environment. You will be an uber tech lead working across a broad area, defining projects and guiding work across various teams. Your scope of work is wide and you will have the opportunity to improve our datacenter kubernetes infrastructure, our cloud infrastructure, our security posture, and our operation of ZfG environments. Broadly speaking, you are an exemplary SRE and you will guide all of our teams toward SRE best practices (automation, monitoring, infrastructure as code, etc).\nAbout the Team\nThe DevOps Platforms organization owns the full infrastructure stack: cloud infrastructure on AWS and OCI, physical data center orchestration, critical security services (identity, authentication, authorization), and Zoom's FedRAMP-rated federal environment, Zoom for Government (ZfG).\nThe team is currently working on one of the most technically interesting work in the org, hardening our security posture, and building the automation and reliability systems that underpin Zoom's global services. If you want broad visibility, real cross-team influence, and the chance to define how infrastructure gets built, this is the seat.\nResponsibilities\nDesign and scale DevOps platform services including Kubernetes infrastructure, cloud systems, and compliance-ready environments\nDefine technical roadmaps and architectural direction for infrastructure automation and security\nPartner with service teams to understand platform needs and deliver solutions that improve reliability and efficiency\nEstablish and advocate for SRE best practices including infrastructure as code, monitoring, and incident management\nMentor team members through design, implementation, and production deployment of complex systems\nWhat We're Looking For\nBring 8+ years of SRE or DevOps experience building and operating production infrastructure at scale\nCode proficiently in at least one programming language beyond scripting (e.g., Python, Go, Java)\nDeploy and manage CI/CD pipelines using tools like Git, Jenkins, Argo CD, or JFrog\nOperate cloud infrastructure on AWS, OCI, or similar platforms using Terraform and Kubernetes\nImplement observability solutions with logging and monitoring tools such as ELK, Prometheus, or Grafana\nCommunicate complex technical concepts clearly to diverse audiences including security teams, senior leadership, and external auditors\nParticipate in on-call rotations and lead incident response to maintain system reliability\nHold a degree in Computer Science or related field, or equivalent practical experience\nHold US citizenship, or Greencard status\nPreferred\nHave experience with security from an SRE perspective\nHave experience with Identity security (e.g. IAM, workload identity, zero trust) and tools (e.g. Teleport, Okta)\nHave experience operating Government environments and understanding their compliance requirements\nHave experience with system design and distributed computing at scale\nAbility to speak Chinese/Mandarin is a plus, but not required\nSalary Range or On Target Earnings:\nMinimum:\n$124,000.00Maximum:\n$271,200.00\n\nIn addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.\nNote: Starting pay will be based on a number of factors and commensurate with qualifications & experience.\nWe also have a location based compensation structure; there may be a different range for candidates in this and other locations\nAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!\nAnticipated Position Close Date:\n10/30/26Ways of Working\nOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.\nBenefits\nAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.\nAbout Us\nZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.\nWe’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.\nOur Commitment\nAt Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we’re here to support you at every step.\nIf you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.\nOur interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. 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