{"id":2494002,"url":"https://alion.io/job/zoominfo-gtm-delivery-manager","title":"GTM Client Delivery Manager","company":{"id":3180,"name":"ZoomInfo","domain":"zoominfo.com","url":"https://alion.io/company/zoominfo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States","Waltham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":93000,"currency":"USD","period":"year","gross":null,"usd_annual":93000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":true},{"name":"Asana","optional":true},{"name":"GDPR","optional":true},{"name":"Jira","optional":true},{"name":"SOC 2","optional":true},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-09-30T20:52:56Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-19T15:10:37Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen-fast.\nTheGTM Client Delivery Manager is a key member of the Customer Integrations and Implementation team, responsible for assisting customers with the technical implementation of ZoomInfo’s customer-facing solutions.\nThis is a high-visibility role within an exciting area of the business, with the opportunity to gain domain expertise across all aspects of sales, talent, and marketing intelligence technologies and applications.\nWhat You’ll Do:\nAdvanced Technical Expertise\nLead complex, enterprise-level implementations as a senior member of the ZoomInfo Integration and Implementation Team, providing expert guidance and strategic support to high-value clients during the deployment of ZoomInfo product solutions within their internal systems.\nMaintain expert-level understanding of application integrations within CRM/MAT environments, including Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, ZoomInfo platform, and emerging solutions.\nClient Engagement & Consultation\nEngage in strategic dialogue with C-level executives, IT leaders, and technical stakeholders to customize ZoomInfo Integration implementations that align with enterprise business objectives and technical roadmaps.\nProvide consultative guidance on best practices, optimization strategies, and scalability considerations for long-term success.\nAdvanced Problem Resolution\nDeploy expert-level troubleshooting and diagnostic skills to resolve complex technical issues across integrations and platform solutions.\nConduct a root cause analysis for systemic issues and develop preventive measures to enhance overall solution stability.\nIdentify, document, and escalate product defects and enhancement opportunities to Product Development and Engineering teams, providing detailed technical specifications and business impact assessments.\nCross-Functional Leadership & Mentorship\nTrain, mentor, and coach Level One and Two Implementation Managers to foster the development of technical skills and the adoption of best practices.\nCollaborate with and provide technical leadership to Sales, Client Support, QA Engineering, and Product Management departments on complex client scenarios.\nTechnical Thought Leadership\nConduct high-level technical discussions on advanced topics, including email protocols, OAuth/SSO setup, data transformations, CRM workflows, automation frameworks, API, and enterprise process design with both internal and external stakeholders.\nServe as a subject-matter expert on emerging technologies and integration patterns.\nInnovation & Continuous Improvement\nPerform a wide range of complex professional tasks that require exceptional creativity, strategic thinking, and technical innovation.\nProactively identify opportunities to enhance implementation processes, tools, and client experiences.\nStay current with industry trends, emerging technologies, and competitive solutions to maintain ZoomInfo's technical leadership position.\nWhat You Will Bring:\nAdvanced Technical Expertise & Certifications\n2+ years of hands-on experience with technical CRM, Marketing Automation implementation, and/or Sales Acceleration platforms in enterprise environments.\nAdvanced certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder), Marketo Certified Expert, HubSpot Solutions Architect, Eloqua Master, and/or Microsoft Dynamics certifications are strongly preferred but not required.\nDeep technical proficiency across multiple platforms with demonstrated ability to architect complex, multi-system integrations.\nStrategic Client Partnership & Leadership\nProven track record of managing high-value, enterprise-level client relationships with exceptional customer service and consultative skills.\nAbility to communicate complex technical concepts accurately, with empathy and clarity, to diverse audiences, including C-suite executives, IT leaders, and end users.\nExperience leading client workshops and technical discovery sessions\nDemonstrated ability to build trust and credibility as a strategic technical advisor.\nExpert Problem-Solving & Technical Acumen\nExceptional capacity to quickly master complex technical infrastructure, emerging technologies, and advanced troubleshooting methodologies.\nProven expertise in root cause analysis, systems thinking, and the development of innovative solutions to novel technical challenges.\nStrong analytical skills with the ability to research, diagnose, and resolve sophisticated integration issues independently.\nLeadership & Mentorship\nDemonstrate experience mentoring and developing junior team members, fostering a culture of continuous learning and technical excellence.\nTrack record of leading cross-functional initiatives and driving organizational improvements.\nAbility to influence without authority and build consensus across technical and business stakeholders.\nCollaboration & Communication Excellence\nOutstanding collaboration skills with proven ability to work effectively across Sales, Support, Engineering, Product, and executive teams.\nStrong written and verbal communication skills, including experience creating technical documentation, training materials, and presentations for various audiences.\nExperience facilitating technical discussions and translating business requirements into technical solutions.\nQuality & Process Excellence\nMeticulous attention to detail with unwavering commitment to quality and accuracy in all deliverables.\nProcess-oriented mindset with experience developing and implementing best practices, standards, and quality assurance frameworks.\nProactive approach to identifying risks, preventing issues, and continuously improving implementation methodologies.\nAdditional Qualifications\nBachelor's degree in Computer Science, Information Systems, or related field preferred (or equivalent experience).\nExperience with project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.).\nFamiliarity with data governance, security compliance (SOC 2, GDPR), and enterprise architecture principles.\nSelf-motivated with the ability to manage multiple complex projects simultaneously while maintaining high standards.\nWhat’s In It For You:\nWe want our employees and their families to thrive. In addition to comprehensive benefits, we offer holistic mind, body, and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. \nIncredibly strong onboarding program - be set up for success in your first 90 days\nOngoing training to help you grow\nMarket-leading product offering (check our long list of G2 awards)\nComprehensive Medical, Dental, and Vision\nEligibility for Future Equity Awards\n401k Matching (50% of the first 7% of your contribution)\n12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers\nFamily forming benefits up to $20k, plus discounts on aCare.com membership\nVirgin Pulse Wellness Program\nOptional add-ons such as pet insurance, legal service support, and more!\nThis role is a hybrid position, with the option to work from home on Mondays & Fridays. Must be located within 30 minutes of Vancouver, WA, Waltham, MA, or Bethesda, MD\nThe US base salary range for this position is $85,000 to $93,000, plus annual bonus and benefits.\nActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience, and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.\nActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.\nIn addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.\nBelow is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.\n$68,950—$108,350 USD\nAbout us: \nZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.\nZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.\nZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.\nZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.\nFor Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 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