{"id":2494036,"url":"https://alion.io/job/zoominfo-gtm-integration-specialist-i","title":"GTM Integration Specialist I","company":{"id":3180,"name":"ZoomInfo","domain":"zoominfo.com","url":"https://alion.io/company/zoominfo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":25,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":89200,"max":133800,"currency":"USD","period":"year","gross":null,"usd_annual":133800},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Datadog","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-09-29T12:38:19Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-04T22:15:59Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen-fast.\nAbout the Role : \nZoomInfo is looking for an experienced, results-oriented Integration Support Specialist who excels in communication, presence, and confidence. This role is an integral part of our strategy to ensure every customer is successful. You will work with our customers to build relationships and drive value based on customer-defined goals, and will be responsible for delivering exceptional customer experiences through friendly, efficient, accurate service and quick resolution of customer incidents and inquiries.\nWhat You'll Do:\nProvide day-to-day support for our growing customer base, including both incident management and providing workflow recommendations to ensure customers can get the most out of our platform and its integrations.\nEffectively triage and manage escalations to engineering teams for issues that can’t be resolved \nDocument best practices and other useful information to better enable our customers through our online support tools\nServe as the voice of the customer by ensuring customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services\nLearn third-party products and their integrations to educate and guide customers on usage and product adoption\nIdentify renewal risks and up-sell opportunities, collaborate with internal teams to remediate issues, ensuring a high level of customer satisfaction enabling a successful renewal\nOther related duties as assigned \nWhat You Bring : \nBachelor’s degree mandatory and 2 to 6 years of equivalent work experience in SaaS organization \nComfortable in working in EST & PST time zone on rotational basis\nTechnical CRM, MAT, or Sales Acceleration platform experience; Certification with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus\nExperience with SOQL (Salesforce), and troubleshooting Salesforce Managed Packages\nFamiliarity with troubleshooting or interacting with API's\nPrior experience using DataDog, Jira, and Snowflake\nPrior experience with video conferencing applications \nProven ability to multi-task and successfully manage multiple priorities simultaneously\nMust have a strong attention to detail and be a self-directed problem solver\nAbility to adapt and pivot in a fast paced, ever-changing environment\nExcellent customer service skills and the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious\nA strong sense of urgency\nAbility to empower end-users to support themselves using our online training resources\nExcellent organizational, written and oral communication skills - You must be able to convey technical jargon in a wide-array of syntax from beginner-level users to developers\nAbility to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation\nA desire and aptitude to learn and understand technical infrastructure\nA positive attitude\nActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.\nIn addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.\nBelow is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.\n$89,200—$133,800 USD\nAbout us: \nZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.\nZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.\nZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.\nZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.\nFor Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 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