{"id":3298654,"url":"https://alion.io/job/zoominfo-manager-gtm-engineering-professional-services","title":"Manager, GTM Engineering (Professional Services)","company":{"id":3180,"name":"ZoomInfo","domain":"zoominfo.com","url":"https://alion.io/company/zoominfo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":27,"ghost_share":0,"stale_share":0.963,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waltham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":112000,"max":176000,"currency":"USD","period":"year","gross":null,"usd_annual":176000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Databricks","optional":false},{"name":"HubSpot","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Salesforce","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false},{"name":"Agile","optional":true},{"name":"Asana","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-26T18:01:24Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T14:13:45Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.\nManager, GTM Engineering (Professional Services)\nAs a Manager, GTM Engineering within the Professional Services arm of ZoomInfo, you will lead a high-performing pod of senior GTM engineering and consulting talent, and own the capacity, quality, and commercial performance of the GTM Engineering professional services sub-discipline. You will set technical delivery standards, drive staffing and hiring strategy, and partner with Sales, Product, Engineering, and practice leadership to ensure that complex enterprise build engagements are scoped, staffed, and delivered successfully. \nZI Professional Services partners with ZoomInfo's most strategic enterprise customers to modernize their GTM motions through comprehensive advisory and execution services spanning enterprise GTM strategy, advanced data architecture, account intelligence, demand generation, and operational enablement. As a Manager, GTM Engineering, you ensure that Professional Services delivers technically excellent, commercially sound, and scalable solutions while building a high-performing, growing team.\nWe are looking for a seasoned consulting people leader and trusted C-suite advisor who excels in high-stakes enterprise environments, drives large figure services bookings, and is passionate about scaling professional services operations. As a Manager, GTM Engineering you will manage day-to-day operations for your team, own their capacity planning and utilization, shape pre-sales strategy, serve as an escalation point on critical engagements, and partner with GTM Consulting leadership to ensure seamless collaboration across both sub-disciplines.\nWhat You'll Do:\nLead, manage, and develop a high-performing GTM Engineer team, including Team Leads, Senior GTM Engineers, and Principal GTM Engineers, through regular one-on-ones, performance feedback, career planning, and promotion advocacy.\nOwn capacity planning, utilization, and staffing across active engagements and the pre-sales pipeline, balancing customer commitments, team workload, and growth priorities.\nPartner with Sales leadership and account teams on pre-sales technical strategy, scoping standards, pricing and hour estimation, and enterprise SOW review for build-oriented engagements.\nServe as the escalation point for the most complex or at-risk engagements, intervening on scope, staffing, solution architecture, and customer relationship issues.\nSet and enforce delivery standards for solution design, build quality, documentation, testing, handoff, and customer enablement across all GTM Engineering teams.\nEstablish and maintain operating rhythms for the discipline, including weekly staffing reviews, engagement health reviews, project status updates, and time tracking compliance.\nDrive hiring strategy, interviewing, and onboarding for GTM Engineering, including role definition, leveling decisions, and structured ramp plans for new team members.\nOwn performance management and leveling decisions for the discipline in partnership with practice leadership, ensuring consistent application of the shared leveling framework.\nIdentify skill gaps across the team and build training, certification, and enablement programs covering platform capabilities, data, automation, APIs, MCP, and AI-enabled solution patterns.\nPartner with GTM Consulting leadership to define engagement entry points, staffing models, and collaboration patterns for hybrid engagements requiring both strategic transformation and technical execution.\nCollaborate with Product, Engineering, Data, CX Ops, and Customer Success leadership to ensure solution feasibility, surface product gaps, and represent field technical needs in roadmap discussions.\nReport on utilization, pipeline, engagement health, delivery quality, and customer outcomes to practice and executive leadership, including portfolio-level status and risk visibility.\nDrive continuous evolution of the discipline's service catalog, solution playbooks, estimation models, reusable architectures, and technical IP to improve scalability and consistency of delivery.\nMaintain selective personal involvement in strategic customer relationships and high-stakes engagements, serving as an executive sponsor or technical advisor where needed.\nWhat You Bring:\n8-10+ years of progressive experience in solutions engineering, technical consulting, implementation, or professional services within B2B SaaS or enterprise technology environments, including 3+ years of people leadership.\nBachelor's Degree in Business, Economics, Marketing, Computer Science, or related field; MBA or advanced degree strongly preferred.\nProven track record of managing and developing technical teams, including managers or team leads, in a professional services or enterprise delivery environment.\nExpert-level understanding of enterprise GTM technology ecosystems including complex CRM architectures (Salesforce, HubSpot, Dynamics), marketing automation, sales engagement, intent platforms, and cloud data environments.\nDeep expertise in APIs, integrations, automation, and modern solution architecture, with the credibility to guide and review complex technical designs.\nDemonstrated experience with capacity planning, resource allocation, utilization management, and pipeline-based staffing across a portfolio of concurrent engagements.\nStrong commercial acumen, including experience partnering with Sales on scoping, pricing, hour estimation, proposals, and enterprise SOW development.\nExceptional communication and executive presence, with the ability to represent technical depth, team performance, and portfolio health to senior leadership.\nStrong operational discipline, including experience building and running processes for status reporting, time tracking, project governance, and delivery quality.\nExperience hiring, leveling, and promoting talent, and building structured onboarding, coaching, and development programs.\nAdvanced command of emerging GTM technologies, including generative AI applications, intelligent automation, and agentic workflows.\nCollaborative leadership mindset with a proven ability to build trusted partnerships across Sales, Product, Engineering, CX, and executive stakeholders.\nProficiency in SQL for data analysis, reporting, and portfolio or utilization analytics.\nHands-on technical experience with cloud data warehousing platforms (Snowflake, Databricks) and enterprise data architectures.\nExperience with MCP, CLI tools, webhooks, and other programmatic solution patterns at enterprise scale.\nNice to Have:\nExperience managing project portfolios in tools such as Asana, and connecting delivery data to reporting systems such as Snowflake or Salesforce.\nExperience building or scaling a professional services, solutions engineering, or forward-deployed engineering practice.\nProfessional certifications in Salesforce, marketing automation platforms, or formal project and program management methodologies (PMP, Agile/Scrum, ScrumMaster).\nFormal training or certification in management, coaching, or leadership development.\nActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.\nIn addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.\nBelow is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.\n$112,000—$176,000 USD\nAbout us: \nZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.\nZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.\nZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.\nZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.\nFor Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 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