{"id":4279378,"url":"https://alion.io/job/zoomo-operations-intern","title":"Operations intern","company":{"id":2235528,"name":"Zoomo","domain":"ridezoomo.com","url":"https://alion.io/company/ridezoomo","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T20:04:51Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T20:04:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ABOUT ZOOMO\nAt Zoomo, our vision is to transition every commercial urban mile to light electric vehicles - to build cities that are quieter, cleaner and more equitable. We build the world's most durable utility e-bikes and the fleet software that keeps them on the road, and we service them through our own hubs.\nFounded in Sydney in 2017, Zoomo now operates across Australia, the UK, Spain, France, Germany, Canada and the US, with a team of around 200 people from 45 nationalities. Our bikes and platform are the trusted fleet partner to major players in food, grocery and parcel delivery, including Uber Eats, DoorDash, Just Eat Takeaway, Deliveroo, Amazon, FedEx, Domino's, Pizza Hut, Glovo and Getir.\nExpect to join a high-performing team that wants to lead the charge towards carbon-neutral cities - and a company that has gone from startup to multi-country operator faster than most. That transition is what this role is about.\nTHE ROLE\nThis 6 month internship will help separating Zoomo's support workload into clearer functions: Customer Experience, Operational Support, Early Collections and Telesales. This intern supports the Operational Support function across the 90-day map, pilot and scale phases and the months that follow, helping move administrative work out of scattered handoffs and into controlled, tracked workflows.\nResponsibilities\nMap the current process: document who handles what today, with volumes, owners, tools and costs, to feed the first 30 days of mapping.\nPCN/NIP tracking: log incoming notices, match them to the asset and rental history, record deadlines, and keep the tracker current through to payment, customer charge and closure.\nInsurance and MOT tracking: maintain the asset record for registration, VIN, insurance certificates and MOT due dates, and flag upcoming expiries and any gaps before a vehicle is rented out.\nVehicle documents: support registration, transfer and deregistration paperwork, and track contract maturity dates.\nDaily backlog review: prepare the daily status view of open admin tasks, owners and deadlines for the Operational Support owner.\nReporting: help measure cost, turnaround and quality so the team can decide which high-volume tasks to automate.\nProcess documentation: write up simple checklists and step-by-step guides for each workflow as it stabilises.\nRequirements\nUniversity Degree in Business Administration or Management, Operations or Supply Chain Management and Industrial Engineering would be preferred\nFluent English and at least one of Spanish, French or German, both written and spoken\nStrong organisation and attention to detail\nComfortable with spreadsheets and basic data tracking\nClear written communication\nInterest in operations, process improvement or mobility\nDiscretion with customer and personal data\nBenefits\nBase Salary €18,000 pro rata\nWellbeing - free, unlimited access to online mental health and wellbeing support\nFlexibility - hybrid working, part-time flexibility where the role allows, and two weeks a year to work from anywhere\n Social - regular events run by our Joy Division - pub nights, team drinks, wellness initiatives and more\nZoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all. If you need an adjustment at any stage of the process, tell us - we'll make it work. Please ensure your CV and application are in English.","description_format":"text","description_chars":3399,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Bicycles & Cycling","EV Charging"],"lifecycle":[{"event":"open","at":"2026-11-13T20:04:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-11-14T00:36:13Z"},"pay":null,"html_url":"https://alion.io/job/zoomo-operations-intern","json_url":"https://alion.io/job/zoomo-operations-intern.json","meta":{"generated_at":"2026-11-14T00:36:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2235528},"rest":"https://alion.io/mcp/rest/get_company?id=2235528"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzoomo-operations-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzoomo-operations-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzoomo-operations-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zoomo-operations-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzoomo-operations-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4279378}},{"tool":"search_jobs","arguments":{"company":"ridezoomo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4279378},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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