{"id":1155601,"url":"https://alion.io/job/zoox-senior-team-lead-vehicle-technicians","title":"Senior Team Lead, Vehicle Technicians","company":{"id":3626,"name":"Zoox","domain":"zoox.com","url":"https://alion.io/company/zoox","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"B","score":73,"open_postings":30,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":99,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52,"max":64,"currency":"USD","period":"hour","gross":null,"usd_annual":128000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-23T21:20:33Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T09:49:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As the Senior Team Lead, Fleet Support for Base Operations, you will serve as both the technical player-coach and the strategic operational owner responsible for executing daily vehicle maintenance while evolving the backbone of Zoox’s Base Operations. You will combine hands-on diagnostic and repair responsibilities with high-level shop execution, directing technicians and ensuring the holistic readiness, safety, and strategic deployment of our Robotaxi fleet.\nActing as a people leader and change driver, you will champion operational excellence, scale-readiness, and standardization across the workshop network. You will be accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&S and 5S standards, and fostering a culture of urgency and continuous improvement. Serving as the vital link between operations management and the shop floor, you will work closely with Fleet Support Specialists, Engineering, Facilities, and Operations Leadership. You will translate management's high-level objectives into practical, daily instructions for technicians, while simultaneously elevating floor-level constraints, technical blockers, and resource needs back to leadership\nShift: 1st Shift, Monday - Friday, 9am - 6pm\nIn this role, you will:\nManage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality.\nCoach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling.\nOwn the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution.\nDrive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability.\nEnsure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand.\nChampion EHS & 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making.\nProactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps.\nDefine and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures.\nPartner with Engineering, Test, and Facilities teams to align on operational execution with company roadmaps, testing milestones, and evolving requirements.\nLead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations.\nServe as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards.\nProvide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making.\nWork alongside local leadership to align on location needs, goals, and handle escalated situations\nQualifications\n8+ years of hands-on automotive technician experience.\n4+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments.\nProven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with demonstrated success leading high-output teams.\nStrong understanding of EH&S compliance, safety programs, and 5S methodologies.\nExtensive knowledge of automotive systems, diagnostic methods, parts, and tools.\nHigh proficiency in CAN/LIN architecture, wiring diagrams, and soldering.\nStrong written and verbal communication skills with the ability to influence across technical and non-technical stakeholders.\nDemonstrated ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments.\nWillingness and ability to travel locally and nationally (50%+), with a clean driving record.\nBonus Qualifications\nBachelors degree\nExperience with autonomous vehicles or a similar safety-critical industry\nExperience working in R&D, testing, or pre-production environments, including engineering labs or prototype operations.\nFamiliarity with Lean, Six Sigma, or continuous improvement methodologies.\nExperience supporting scaling operations, new site launches, or fleet expansion initiatives.\nStrong understanding of EV architectures and high-voltage systems.\nExperience utilizing specialized test equipment (NVH, vehicle dynamics, thermal, durability).\nTechnical trade school certificate or Associate Degree in automotive repair.","description_format":"text","description_chars":4937,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Smart Mobility","Automotive Manufacturing","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-09-23T21:25:40Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":99,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":128000,"is_top_pay":false},"html_url":"https://alion.io/job/zoox-senior-team-lead-vehicle-technicians","json_url":"https://alion.io/job/zoox-senior-team-lead-vehicle-technicians.json","meta":{"generated_at":"2026-09-24T14:07:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}