{"id":690154,"url":"https://alion.io/job/zotefoams-it-manager-manufacturing-operations","title":"IT Manager (Manufacturing Operations)","company":{"id":695343,"name":"Zotefoams","domain":"zotefoams.com","url":"https://alion.io/company/zotefoams","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Thành, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-29T15:34:14Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-11-10T13:30:17Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":104},"description":"Zotefoams plc is a global leader in advanced cellular materials, trusted by some of the world’s most recognised brands to deliver high-performance solutions.\nWe design and manufacture lightweight, high-quality foam products that support innovation across sectors including sports and leisure, aviation, automotive, medical and industrial applications. Alongside our core materials business, we develop and commercialise patented technologies and deliver specialist insulation systems for complex, high-value environments.\nThis is an exciting time to join Zotefoams. We are growing internationally, investing in our people, technology and capabilities, and seeing increasing demand for our products across global markets. Our work sits at the heart of innovation, helping customers push boundaries in performance, sustainability and design.\nWe offer the chance to be part of a collaborative, forward-thinking organisation where your ideas are valued, your development is supported, and your contribution has real impact on a global scale.\nAbout the Role:\nWearelookingforanexperiencedandhands-onITManager to lead the IT function at our Vietnam manufacturing site. This role combines people leadership, service ownership, and technical direction across office and manufacturing environments. You willactasthesenioron-siteITleader,workingcloselywithOperations,Engineering,siteleadership,globalITteams,andexternalsupplierstoensurereliable,secure,andeffectiveITservicesthatsupportbusinessandmanufacturingoperations.\n\nRole Responsibilities:\nLead, manage, coach, and develop the local IT team, setting clear priorities, objectives, and accountability.\n\nOwn end-to-end local IT service delivery, including SLAs, KPIs, user satisfaction, major incident management, and continuous improvement initiatives.\n\nOversee IT support across office and manufacturing environments, ensuring reliable and secure IT operations.\n\nManage the IT aspects of Operational Technology (OT) environments, including infrastructure, connectivity, cybersecurity controls, access management, and supplier coordination.\n\nPartner with Operations and Engineering teams to support production systems, plant IT readiness, new production lines, and commissioning activities.\n\nEnsure compliance with corporate IT security standards, architecture requirements, and governance policies.\n\nOversee endpoint security, patch management, vulnerability remediation, access controls, and audit action closure.\n\nManage local IT infrastructure including network, wireless, VPN, and connectivity services in coordination with global IT teams.\n\nLead local IT projects, system implementations, and global technology rollouts.\n\nManage IT budgets, vendors, contracts, assets, and supplier performance while ensuring effective governance and cost control.\n\nWhat you'll need:\nBachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.\n\nMinimum 5 years of IT experience, including at least 2 years in a leadership, supervisory, or IT management role.\n\nPrevious experience in a manufacturing, industrial, or production environment.\n\nProven experience in IT service delivery, infrastructure management, cybersecurity, and manufacturing technology support.\n\nStrong knowledge of Microsoft 365, Windows, Entra ID, Intune, networking, and endpoint management solutions.\n\nExperience working with global IT teams, third-party vendors, and external service providers.\n\nStrong written and spoken English with the ability to communicate effectively with international stakeholders.\n\nWhat were looking for?\nA strong people leader with the ability to develop teams, delegate effectively, and drive accountability.\n\nHands-on experience managing IT operations within a manufacturing or industrial environment.\n\nSolid understanding of cybersecurity, IT infrastructure, IT service management, and OT environments.\n\nStrong project management skills with the ability to lead system implementations and technology initiatives.\n\nExcellent problem-solving, decision-making, and incident management capabilities.\n\nAbility to work effectively across cultures, functions, and global time zones.\n\nA continuous improvement mindset with a strong customer-service focus and commitment to operational excellence.\n\nWhy Join Us?\nZotefoams is growing fast, investing globally and winning in new markets. This is a chance to be part of a business where things are moving, decisions are made quickly, and your work has real impact.\nYou won’t be a small cog here. You’ll have the space to take ownership, contribute ideas and see them through. We back our people to develop, step up and build long term careers, supported by a team that works together and delivers.\nOur Values\nCourage - We challenge, act and push for better.\nImpact - We focus on what matters and deliver results.\nRespect - We value different perspectives and work as one team.\nZotefoams is an equal opportunity employer. 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