{"id":4320928,"url":"https://alion.io/job/zotok-ai-account-manager","title":"Account Manager","company":{"id":4544152,"name":"zotok.ai","domain":"zotok.ai","url":"https://alion.io/company/zotok-ai","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:25:14Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:25:14Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Company: Zono Tradetech Pvt Ltd\n\nJob title: Account Manager\n\nJob location: Hyderabad\n\nAbout ZoTok.ai\n\nZoTok.ai is India's first AI-driven conversational commerce engine designed for seamless business operations on WhatsApp. We empower businesses to digitize their order-invoice-payment cycles without the need for expensive DMS, ensuring smooth operations and strong customer relationships.\n\nAs an Account Manager, you will play a pivotal role in driving revenue growth by acquiring new clients and nurturing existing relationships. You will be responsible for understanding the needs of potential customers, articulating the value proposition of our SaaS products, and closing deals to meet or exceed sales targets. This role requires a highly motivated individual with a proven track record in B2B sales, excellent communication skills, and a passion for technology.\n\nRoles & Responsibilities:\n\nOversee the end-to-end onboarding of customers, ensuring a seamless transition from contract closure to first bill generation and successful utilization of the software. \nAct as the primary point of contact for clients, building and maintaining strong, long-lasting relationships with key decision-makers and stakeholders. \nUnderstand clients business requirements and challenges to effectively guide product usage and setup, including customization, configuration, and integration within the customer's existing systems. \nConduct product demonstrations and provide expert guidance on how ZoTok.ai can address clients specific needs and deliver tangible results. \nProvide training to customer teams to ensure they are fully equipped to use ZoTok.ai effectively and independently. \nMonitor initial product usage and offer ongoing support to ensure successful adoption and satisfaction. \nEnsure smooth communication throughout the onboarding and implementation process, serving as a trusted advisor to the client. \nCollaborate with internal teams to troubleshoot any issues during the onboarding process, ensuring customer needs are met promptly. \nProvide regular updates to management on client success metrics, customer feedback, and areas for improvement in the customer journey. \nMaintain accurate records of client interactions, feedback, and onboarding progress using CRM software. \nEnsure that the customer is well-supported throughout their journey, from onboarding through to achieving their first successful product usage and invoice generation. \n\nRequirements\n\nMore than 3 years experience in Customer Success, Client Onboarding, or similar roles within the IT/Product SaaS industry. \nBachelor's degree is mandatory (negotiable for candidates with relevant industry experience). \nWorking experience in Distribution or Commerce industries is a plus. \nStrong understanding of Supply Chain Management concepts and processes. \nExcellent communication, relationship-building, and presentation skills. \nAbility to thrive in a fast-paced, customer-focused environment. \nSelf-motivated with a proactive attitude and a passion for driving customer success. \n\nJoin our team and embark on an exhilarating journey as we redefine Conversational Commerce both in India and on a global scale! At ZoTok, we're at the forefront of this transformation, pioneering India's very first Network CRM empowered by cutting-edge Generative AI technology on WhatsApp. Picture yourself delving into the vast potential of over $1 trillion in General Trade, fundamentally reshaping how Brands, Distributors, and Retailers engage and conduct transactions.\n\nWhy join us\n\nyou'll dive deep into the expansive industry of Supply Chain Management (SCM) within the Software-as-a-Service (SaaS) realm, specifically focusing on the sales port. Your expertise in SCM and SaaS will not only be honed but also expanded, as you contribute to revolutionizing the way businesses operate in this domain. Zotok is an unique product offering that occupies a niche market with tremendous demand, promising you an unparalleled sense of pride in what you do. Join us today and be a part of something truly extraordinary.","description_format":"text","description_chars":4075,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-11-14T20:10:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-11-14T23:09:38Z"},"pay":null,"html_url":"https://alion.io/job/zotok-ai-account-manager","json_url":"https://alion.io/job/zotok-ai-account-manager.json","meta":{"generated_at":"2026-11-14T23:09:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30781,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4544152},"rest":"https://alion.io/mcp/rest/get_company?id=4544152"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzotok-ai-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzotok-ai-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzotok-ai-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zotok-ai-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzotok-ai-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4320928}},{"tool":"search_jobs","arguments":{"company":"zotok.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4320928},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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