{"id":756573,"url":"https://alion.io/job/zowie-devops-engineer","title":"(AI-native) DevOps Engineer","company":{"id":53340,"name":"Zowie","domain":"getzowie.com","url":"https://alion.io/company/zowie","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Cassandra","optional":false},{"name":"CI/CD","optional":false},{"name":"ElasticSearch","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Kibana","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Prometheus","optional":false},{"name":"Redis","optional":false}],"status":"live","first_seen_at":"2026-07-13T15:12:48Z","employer_posted_date":"2026-07-13","last_verified_at":"2026-11-10T04:54:33Z","board_verified":true,"closed_at":null,"days_open":119,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":119},"description":"About Zowie:\nAt Zowie, we build AI agents that handle millions of real conversations every month, for brands like InPost, Empik, Decathlon, and Allianz. They track packages, sort out claims, and actually resolve the issues people bring them. We're changing how people interact with brands. At scale.\nAbout the role:\nAs Zowie grows and brings larger enterprise customers onto our AI platform, we’re facing challenges that sit at the intersection of infrastructure, application architecture, developer experience, and enterprise clients’ requirements. These problems are rarely well-defined upfront, there’s never a single way to solve them and they can’t be solved by tooling alone.\nThis is why we’re looking for an energetic DevOps Engineer, who enjoys building usable and reliable platform capabilities - from first understanding why the problem exists, through design and implementation, to long-term ownership in production.\nSeveral factors shape the nature of platform work here...\nWhat makes platform challenges interesting at Zowie:\nMulti-cloud reality - AWS is our primary environment today, with GCP playing a growing role.\n\nMission-critical workloads - our platform sits on the frontline of our customers’ businesses, so reliability, clarity, and operational ownership matter.\n\nDeveloper enablement at scale - as the organization grows, platform decisions increasingly affect developers velocity, and our mission is to enable them for success.\n\nTechnological variety - to support the Product team's needs, our infrastructure consists of many technologies, like MongoDB, Postgres, ElasticSearch, Cassandra and Redis.\n\nVoice Technologies - as our AI Agent supports phone calls, you’ll have a chance to work with reliable and scalable SIP infrastructure.\n\nEnterprise readiness - secure access patterns, auditability, and compliance are becoming first-class requirements.\n\nAI-native engineering org. - you’re expected (not just allowed) to use modern AI tools in your daily work.\n\nThis role might be for you, if you:\nWant to have real influence on how an entire platform evolves\n\nEnjoy owning initiatives end-to-end, not just implementing predefined tasks\n\nAre curious to understand your stakeholders, then design pragmatic solutions that account for the impact of your decisions\n\nLike working at the boundary between infrastructure, application architecture, and developer experience\n\nWhat you'll do:\nWork with AWS and GCP infrastructure (IaC, networking, compute, IAM, secrets), secure access and authorization mechanisms (DB auth, IAM flows, audit).\n\nCommunicate with various stakeholders to understand different infrastructure-related challenges, provide solution plans and ensure success of the initiatives you own.\n\nCollaborate closely with developers to understand their workflows, pain points, and constraints; ensure platform decisions improve developer experience.\n\nIdeally, you'll bring with you:\n2+ years in DevOps / SRE / Platform Engineering roles\n\nExperience with GCP or AWS (IAM, networking, compute, storage, common managed services)\n\nExperience with Infrastructure as Code in a multi-datacenter/multi-cloud deployment setup\n\nStrong analytical and problem-solving skills with a pragmatic can-do attitude\n\nHigh degree of ownership and desire to drive projects from start to finish\n\nGood familiarity with CI/CD processes and approaches\n\nAI-native approach (you use modern AI tools in your daily work while holding the line on solid engineering)\n\nIt will be awesome if you also have:\nExperience with visualization tools like Kibana, Grafana, Prometheus\n\nExperience with storage tech like MongoDB, Postgres, Cassandra, Redis, Elasticsearch\n\nExperience managing AWS costs, running backup recovery operations\n\nExperience with SaaS/enterprise customers (security reviews, compliance expectations)\n\nAI-native culture:\nOur team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.\nWe are:\nAmbitious and innovative. We never settle. We always look for better ways of doing things.\n\nLike a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.\n\nUnafraid of change. The market we're in is changing rapidly, and we thrive in this ever-evolving environment.\n\nGrowing fast. 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