{"id":2689,"url":"https://alion.io/job/zscaler-principal-software-engineer-service-platform-orchestration","title":"Staff Software Engineer, Go (Service Platform & Orchestration)","company":{"id":1208,"name":"Zscaler","domain":"zscaler.com","url":"https://alion.io/company/zscaler","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":53,"ghost_share":0.019,"stale_share":0.528,"repost_share":0.038,"time_to_fill_p50_days":47,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":152000,"max":190000,"currency":"USD","period":"year","gross":null,"usd_annual":190000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"C++","optional":false},{"name":"Go","optional":false},{"name":"gRPC","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Self-Healing","optional":false},{"name":"Zero Trust","optional":false},{"name":"Zscaler","optional":false},{"name":"Cursor","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Temporal","optional":true},{"name":"Windsurf","optional":true}],"status":"live","first_seen_at":"2026-06-18T19:47:23Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T15:58:21Z","board_verified":true,"closed_at":null,"days_open":123,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":123},"description":"Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.\nWe believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.\n\nRole \nWe are looking for a Staff Software Engineer (Service Platform & Orchestration) to join our team. This is a Hybrid (3 days in office) role, reporting to the VP, Engineering in the Zero Trust Exchange department. In this high-ownership position, you will engineer the management plane and reliability systems that govern ZIA’s fleet lifecycle at massive scale. \nThis is a hands-on building role where you will lead the transformation of our infrastructure from legacy automation into a stateful, durable management plane (built on Temporal) to achieve deterministic \"one-touch\" provisioning and lifecycle operations. You will treat \"infrastructure as a distributed system,\" developing self-healing capabilities and AI-driven SRE practices for a global fleet of 100k+ instances.\nWhat you’ll do (Role Expectations)\nLead the hands-on development and migration to a workflow-as-code platform (Temporal), building replay-safe, idempotent workflows that ensure deterministic operations across a global scale\nMove the organization beyond \"scripted automation\" toward a robust management plane that treats the entire global fleet as a single, eventually-consistent distributed system\nDesign and implement services that leverage LLMs and ML for intelligent signal correlation, automated triage, and \"self-correcting\" fleet operations\nDevelop framework-level services and internal APIs that ensure all new products are delivered \"orchestration-ready\" with reliability hooks built directly into the code\nBuild deep telemetry (metrics, traces, and events) into the management plane so that every fleet-wide action is fully explainable, auditable, and replayable\nWho You Are (Success Profile)\nYou thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.\nYou act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.\nYou operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.\nYou think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.\nYou are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.\nWhat We’re Looking for (Minimum Qualifications)\nFoundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain\nBS/MS in Computer Science or a related technical field with 5+ years of experience in hyperscale systems, with a deep understanding of the unique failure modes and technical hurdles that only emerge at massive scale\nMastery of backend systems languages with a strong preference for Go (or deep expertise in Java, C++, or Python with a demonstrated ability to rapidly adopt Go), along with a proven track record of setting the bar for code quality and distributed system correctness.\nStrong experience designing and operating complex distributed systems, with a focus on solving systemic challenges in concurrency, failure handling, and performance optimization\nProven track record of developing Platform APIs (REST/gRPC) with strong guarantees for idempotency, verification, and safe rollout patterns\nU.S. citizenship due to the nature of the customers assigned to this role\nWhat Will Make You Stand Out (Preferred Qualifications)\nProficiency with AI code-assistance tools (e.g., Cursor, Windsurf) to accelerate legacy refactoring and system development\nProficiency in PostgreSQL, or other relational stores used for high-scale, stateful management-plane services\nDirect experience building or operating systems with Temporal.io, Cadence, or similar workflow engines\n#LI-YC2 #LI-Hybrid\nZscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.\nThe base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.\nBase Pay Range\n$152,000—$190,000 USD\nAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.\nOur Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:\nVarious health plans\nTime off plans for vacation and sick time\nParental leave options\nRetirement options\nEducation reimbursement\nIn-office perks, and more!\nLearn more about Zscaler's hybrid working model and benefits here.\nBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.\nZscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.\nPay Transparency\nZscaler complies with all applicable federal, state, and local pay transparency rules.\nZscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.","description_format":"text","description_chars":8001,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Cloud Security"],"lifecycle":[{"event":"open","at":"2026-06-18T19:47:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 154 · green card filings: 48","filings_12m":154,"filings_prev_12m":180,"green_card_filings_12m":48,"median_offered_wage_usd":192500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":111}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.423,"p_room":0.28,"age_days":123,"expected_fill_days":47,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":190000,"is_top_pay":false},"html_url":"https://alion.io/job/zscaler-principal-software-engineer-service-platform-orchestration","json_url":"https://alion.io/job/zscaler-principal-software-engineer-service-platform-orchestration.json","meta":{"generated_at":"2026-10-20T18:02:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20624,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1208},"rest":"https://alion.io/mcp/rest/get_company?id=1208"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzscaler-principal-software-engineer-service-platform-orchestration"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzscaler-principal-software-engineer-service-platform-orchestration"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzscaler-principal-software-engineer-service-platform-orchestration"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zscaler-principal-software-engineer-service-platform-orchestration\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzscaler-principal-software-engineer-service-platform-orchestration"}]}