{"id":2878932,"url":"https://alion.io/job/zscaler-senior-professional-services-project-manager","title":"Senior Professional Services Project Manager","company":{"id":1208,"name":"Zscaler","domain":"zscaler.com","url":"https://alion.io/company/zscaler","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":47,"ghost_share":0.021,"stale_share":0.553,"repost_share":0.021,"time_to_fill_p50_days":47,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":143500,"max":205000,"currency":"USD","period":"year","gross":null,"usd_annual":205000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Zero Trust","optional":false},{"name":"Zscaler","optional":false},{"name":"Confluence","optional":true},{"name":"Jira","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-10-19T19:10:54Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T20:35:58Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.\nWe believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.\nRole \nWe are looking for a Senior Project Manager, Professional Services to join our team. This is a Remote (US Remote - Central Time Zone preferred) role, reporting to the Manager, Professional Services. In this role, you will lead high-impact, enterprise-level customer deployments of the Zscaler Zero Trust Exchange platform from kickoff through project closure. You will act as the primary trusted advisor and central point of contact during deployment, orchestrating technical resources and cross-functional teams to deliver seamless, secure business outcomes.\nWhat you’ll do (Role Expectations)\nTake full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off\nLead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs\nDefine, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes\nDevelop and maintain rigorous project documentation, including project charters, schedules, RAID logs, resource allocations, and regular status reports\nPartner closely with internal specialists and customer stakeholders to proactively identify roadblocks, manage escalations, drive operational enablement, and champion AI-driven project management tools\nWho You Are (Success Profile)\nYou thrive in ambiguity. You are comfortable building the path as you walk it, navigating dynamic and evolving environments with confidence, viewing ambiguity not as a hindrance, but as raw material to build something meaningful.\nYou act like an owner. Your passion for the mission fuels your bias for action, operating with high dynamic range to move seamlessly between high-level strategy and hands-on execution.\nYou are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving hard problems delivers the biggest impact for customers.\nYou are a high-trust collaborator. You are ambitious for the team's collective success, embracing clear communication, constructive candor, and bidirectional feedback to build lasting trust.\nYou are a learner. You bring a dedicated growth mindset, continuously developing yourself and expanding your technical and domain expertise to sharpen your delivery craft.\nWhat We’re Looking for (Minimum Qualifications)\nDemonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving\n5+ years of formal project or program management experience delivering customer-facing technical solutions within a professional services, consulting, or enterprise SaaS deployment environment\nActive or in-progress Project Management Professional (PMP), PRINCE2, or equivalent recognized project management certification\nPractical understanding of foundational networking and security concepts, including firewalls, proxies, secure web gateways (SWG), and VPN architectures\nExceptional written, verbal, and presentation skills, with proven ability to command executive briefings and facilitate technical workshops\nAbility to support customer engagements across standard US business hours (Central Time Zone preferred) with willingness to travel for on-site kickoffs and design workshops as needed\nWhat Will Make You Stand Out (Preferred Qualifications)\nDirect experience managing large-scale deployments of Zero Trust architecture, SASE, or enterprise cloud security platforms (e.g., ZIA, ZPA, ZDX)\nHands-on proficiency with Professional Services Automation (PSA) and work management platforms such as Salesforce, Jira, Confluence, and Smartsheet\nProven track record leading complex enterprise digital transformations, including experience integrating predictive analytics, generative AI, or workflow automation into PMO reporting\n#LI-Remote #LI-NH1\nZscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.\nThe base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.\nBase Pay Range\n$143,500—$205,000 USD\nAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.\nOur Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:\nVarious health plans\nTime off plans for vacation and sick time\nParental leave options\nRetirement options\nEducation reimbursement\nIn-office perks, and more!\nLearn more about Zscaler's hybrid working model and benefits here.\nBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.\nZscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.\nPay Transparency\nZscaler complies with all applicable federal, state, and local pay transparency rules.\nZscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.","description_format":"text","description_chars":7648,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Cloud Security"],"lifecycle":[{"event":"open","at":"2026-10-19T22:14:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 154 · green card filings: 48","filings_12m":154,"filings_prev_12m":180,"green_card_filings_12m":48,"median_offered_wage_usd":192500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":47,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":205000,"is_top_pay":true},"html_url":"https://alion.io/job/zscaler-senior-professional-services-project-manager","json_url":"https://alion.io/job/zscaler-senior-professional-services-project-manager.json","meta":{"generated_at":"2026-10-24T21:31:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1208},"rest":"https://alion.io/mcp/rest/get_company?id=1208"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzscaler-senior-professional-services-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzscaler-senior-professional-services-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzscaler-senior-professional-services-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zscaler-senior-professional-services-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzscaler-senior-professional-services-project-manager"}]}