{"id":4227372,"url":"https://alion.io/job/zscaler-senior-software-development-engineer-2","title":"Senior Software Development Engineer","company":{"id":1208,"name":"Zscaler","domain":"zscaler.com","url":"https://alion.io/company/zscaler","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":57,"ghost_share":0.035,"stale_share":0.526,"repost_share":0.07,"time_to_fill_p50_days":47,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Zero Trust","optional":false},{"name":"Zscaler","optional":false},{"name":"AI Agents","optional":true},{"name":"AWS Bedrock","optional":true},{"name":"Claude","optional":true},{"name":"Embeddings","optional":true},{"name":"Fine-tuning","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"OpenAI","optional":true},{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-11-13T03:24:47Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T15:16:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.\nWe believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.\nRole\nAs a hands-on Senior AI Engineer within Zscaler's IT AI/ML Engineering team in India, you will design, build, test, and operate production-grade AI applications used by employees and customers globally. Collaborating daily with a US-based technical lead and distributed teammates, you will own well-scoped projects end-to-end, specializing either in agents and retrieval systems or AI business solutions and platform support.\nWhat You'll Do (Role Expectations)\nDesign and build production-grade AI services, APIs, and retrieval pipelines in Python with clean, tested, and well-documented code.\nLead scoped AI projects from design to launch, breaking down ambiguous business requirements into clear technical tasks.\nIntegrate test sets, regression checks, tracing, and cost/latency tracking into every feature to ensure system reliability.\nPartner closely with global, cross-functional teams, share status transparently, review code, and mentor junior engineers.\nProvide L2 support for AI applications, administer enterprise AI platforms, write runbooks, and build automation to reduce repeat issues.\nWho You Are (Success Profile)\nYou take pride in owning a technical project from initial design and prototyping all the way to production monitoring and support.\nYou are dedicated to clean code, robust testing, data-handling security practices, and raising the collective standards of your team.\nYou enjoy running structured experiments with models, prompts, and retrieval strategies to turn results into clear, actionable recommendations.\nYou thrive in global environments, communicating technical concepts clearly in English and working seamlessly across time zones.\nYou excel at translating complex business problems into reliable, automated AI workflows and user-friendly experiences.\nWhat We're Looking For (Minimum Qualifications)\nFoundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain\n5+ years of software engineering experience, including 2+ years of hands-on experience building applications with LLMs or ML services.\nBachelor’s or Master’s degree in Computer Science/Engineering (or equivalent experience) with strong Python skills and solid API/service design.\nHands-on experience with prompt design, Retrieval-Augmented Generation (RAG), and function calling or agent frameworks.\nExperience evaluating AI systems using test sets, regression checks, and tracing or monitoring tools.\nWorking knowledge of cloud (AWS, GCP, or Azure), Docker, CI/CD, and experience debugging and supporting production services.\nWhat Will Make You Stand Out (Preferred Qualifications)\nProven ability to leverage AI technologies and workflows to drive operational efficiency, backed by exposure to how AI agents or models are built\nExperience with vector/graph databases, embeddings, rerankers, model serving, fine-tuning, or open-weight models.\nFamiliarity with Model Context Protocol (MCP), tool-integration standards, and agent memory/context management.\nExperience administering enterprise AI platforms (e.g., Claude, OpenAI, Bedrock) or building custom Slack bots and web widgets.\nProven experience running technical workshops, writing runbooks, or contributing to the community via open-source, publications, or talks.\n#LI-Hybrid #LI-NT1\nAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.\nOur Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:\nVarious health plans\nTime off plans for vacation and sick time\nParental leave options\nRetirement options\nEducation reimbursement\nIn-office perks, and more!\nLearn more about Zscaler's hybrid working model and benefits here.\nBy applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.\nZscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.\nPay Transparency\nZscaler complies with all applicable federal, state, and local pay transparency rules.\nZscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.","description_format":"text","description_chars":6435,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Cloud Security"],"lifecycle":[{"event":"open","at":"2026-11-13T08:29:01Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":47,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/zscaler-senior-software-development-engineer-2","json_url":"https://alion.io/job/zscaler-senior-software-development-engineer-2.json","meta":{"generated_at":"2026-11-14T17:43:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1208},"rest":"https://alion.io/mcp/rest/get_company?id=1208"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzscaler-senior-software-development-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzscaler-senior-software-development-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzscaler-senior-software-development-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zscaler-senior-software-development-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzscaler-senior-software-development-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4227372}},{"tool":"search_jobs","arguments":{"company":"zscaler.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4227372},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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