{"id":1628321,"url":"https://alion.io/job/zt-systems-director-global-quality","title":"Director, Global Quality","company":{"id":2190105,"name":"ZT Systems","domain":"ztsystems.com","url":"https://alion.io/company/ztsystems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":22,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Secaucus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":113000,"max_usd":215000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1623},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Mandiant capa","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-09T05:13:18Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"About The Role\nThe Leader of Global Quality is responsible for developing and executing the global quality strategy for datacenter rack manufacturing operations, ensuring sustained performance at 5 Sigma and beyond across all manufacturing sites, suppliers, and product lifecycle stages. This role owns end-to-end quality performance from incoming materials through final shipment, including new product introduction phases such as Engineering Validation Testing (EVT), Design Validation Testing (DVT), production validation, and mass production.\nThis executive leader will drive a culture of operational excellence, prevention-based quality, customer focus, and continuous improvement across a global manufacturing network. The role partners closely with Engineering, Supply Chain, Manufacturing, Supplier Quality, Reliability, Program Management, and key customers to ensure industry-leading quality, reliability, and customer satisfaction.\nKey Responsibilities\nGlobal Quality Leadership\nDevelop and execute a comprehensive global quality strategy aligned with business objectives, customer expectations, and manufacturing growth plans.\nEstablish and maintain a quality management system that delivers and sustains >5 Sigma manufacturing quality performance.\nLead quality teams across multiple regions, manufacturing sites, and supplier ecosystems.\nBuild a culture centered on defect prevention, operational discipline, risk mitigation, and continuous improvement.\nDrive standardization of quality processes, reporting, governance, and best practices across all global locations.\nNew Product Introduction (NPI) Quality\nOwn quality readiness and risk management throughout EVT, DVT, Pilot, and Mass Production phases.\nEstablish quality gates and criteria for progression between development and production milestones.\nLead DFMEA, PFMEA, control plans, reliability assessments, and validation strategies.\nPartner with Product Engineering and Program Management teams to ensure manufacturability, reliability, and quality requirements are incorporated early in the design process.\nEnsure lessons learned are systematically captured and deployed into future product generations.\nManufacturing Quality\nDrive world-class quality performance from receiving inspection through assembly, test, packaging, and final shipment.\nDevelop advanced manufacturing quality controls utilizing SPC, process capability analysis, automated inspection systems, and data analytics.\nMonitor and improve key metrics including:Sigma performance\nDPPM/PPM\nFirst Pass Yield (FPY)\nRolled Throughput Yield (RTY)\nCost of Poor Quality (COPQ)\nEscapes and field failures\nCustomer returns and RMA rates\n\nLead structured root cause investigations using methodologies including:8D\nDMAIC\nSix Sigma\nA3\nFault Tree Analysis\nStatistical Process Control\n\nSupplier Quality Management\nEstablish a global supplier quality strategy supporting critical datacenter rack, mechanical, electrical, thermal, cable management, and integration components.\nDrive supplier qualification, audits, process validation, and ongoing performance management.\nLead supplier corrective action programs and continuous improvement initiatives.\nEnsure supplier quality systems support aggressive quality and reliability objectives.\nDevelop supplier quality scorecards and executive performance reviews.\nReliability and Customer Quality\nOwn product reliability performance from development through field deployment.\nPartner with reliability engineering teams to define validation strategies and qualification requirements.\nLead response to critical customer quality issues, escalations, and field reliability concerns.\nDrive closed-loop corrective and preventive actions across engineering, manufacturing, and suppliers.\nServe as executive customer interface for quality and reliability discussions.\nOperational Excellence and Continuous Improvement\nChampion Lean Manufacturing and Six Sigma methodologies globally.\nDevelop data-driven quality monitoring systems leveraging advanced analytics and predictive quality tools.\nLead quality transformation initiatives that improve yield, reliability, throughput, and customer satisfaction.\nDrive reduction of quality-related costs while maintaining world-class quality standards.\nQuality Systems and Compliance\nEnsure compliance with applicable quality standards and customer requirements.\nMaintain global audit readiness and governance processes.\nOversee quality documentation, process controls, change management, and CAPA systems.\nEnsure robust traceability, configuration management, and quality records management across the manufacturing network.\nRequired Qualifications\nBachelor's degree in Engineering, Manufacturing, Quality, Industrial Engineering, or related technical discipline.\nMaster's degree preferred; MBA a plus.\n15+ years of progressive quality leadership experience in high-volume manufacturing.\n8+ years leading global quality organizations across multiple sites and regions.\nExtensive experience in datacenter infrastructure, server, networking, electronics, electromechanical systems, or related manufacturing environments.\nDemonstrated success achieving and sustaining world-class quality performance at scale.\nDeep understanding of EVT, DVT, Pilot, Production Validation, and Mass Production quality processes.\nStrong expertise in quality methodologies including:Six Sigma\nLean Manufacturing\nStatistical Process Control\nDOE\nFMEA\nMSA\nAPQP\nPPAP\nReliability Engineering\n\nProven track record leading supplier quality and contract manufacturing ecosystems.\nPreferred Qualifications\nSix Sigma Black Belt or Master Black Belt certification.\nExperience supporting hyperscale cloud, datacenter, server, storage, networking, or rack integration products.\nExperience working with ODM, EMS, and global contract manufacturing partners.\nAdvanced knowledge of automated manufacturing, digital quality systems, and predictive analytics.\nLeadership Competencies\nStrategic thinking and execution.\nStrong executive presence and customer engagement skills.\nAbility to influence across global organizations and executive stakeholders.\nData-driven decision making.\nStrong change management and transformation leadership.\nExceptional problem-solving and root cause analysis capability.\nAbility to build, mentor, and develop high-performing global teams.\nKey Performance Indicators (KPIs)\nAchieve and sustain >5 Sigma quality performance globally.\nReduction in DPPM, field failures, and customer escapes.\nImprovement in FPY and overall manufacturing yield.\nSupplier quality and incoming defect reduction.\nCustomer satisfaction and reliability metrics.\nCost of Poor Quality reduction.\nNPI quality readiness and launch success.\nAudit and compliance effectiveness.\nClosure effectiveness of corrective and preventive actions.\nOverall operational quality maturity across the global manufacturing network.\nSuccess in this role is defined by creating a globally consistent quality system that delivers industry-leading datacenter rack quality, predictable launch execution, exceptional customer satisfaction, and sustained 5 Sigma-plus manufacturing performance from supplier receipt through customer shipment.\nAbout ZT Systems\nAt ZT Systems, a Sanmina Company, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a fast-paced environment that’s challenging, rewarding, and career-defining.\nA culture built around our values we work hard and think fast. We view challenges as opportunities-to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today-and transforming the future of tomorrow.\nJoin ZT Systems and help us build technology infrastructure that connects the world.\nWhat We Offer\nAt ZT Systems, a Sanmina Company, we believe that investing in our people is key to our continued growth and innovation. When you join our team, you’ll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development-both now and in the future.\nCompensation & Financial Security\n-Competitive base salary\n-Performance-based annual bonus eligibility\n-401(k) retirement savings plan\n-Tuition reimbursement for eligible education programs\nHealth & Wellness\n-Comprehensive medical, dental, and vision coverage with access to leading providers\n-Mental health resources and employee wellness support programs-\n-Company-paid life and disability insurance\nTime Away & Work-Life Balance\n-Paid time off (PTO) and company-paid holidays\n-Parental leave and family care support programs\nGrowth & Purpose\n-Structured training programs and on-the-job learning opportunities\n-Matching gifts and volunteer programs to support causes you care about\nThese benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. Learn more about our benefits here.\nZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nPlease be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. 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