{"id":3315167,"url":"https://alion.io/job/zte-idc-it-ops-engineer","title":"IDC IT Ops Engineer","company":{"id":59264,"name":"ZTE","domain":"zte.com.cn","url":"https://alion.io/company/zte","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"E","score":35,"open_postings":11,"ghost_share":0.909,"stale_share":0,"repost_share":1,"time_to_fill_p50_days":3,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":19000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-27T04:58:00Z","employer_posted_date":null,"last_verified_at":"2026-10-27T04:58:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"1. Execute daily IT O&M activities in accordance with client SOPs.\n2. Receive, execute and track assigned work orders/tickets.\n3. Perform basic fault identification, troubleshooting and issue escalation.\n4. Support hardware installation/removal, replacement and configuration activities as authorized.\n5. Support server reboot, equipment migration, rack-in/rack-out and other routine operational activities.\n6. Perform equipment and environmental inspections within assigned areas.\n7. Support spare-part inspection and replacement activities.\n8. Maintain accurate operation records and ticket information.\n9. Prepare required daily/weekly operational reports.\n10. Support change activities according to approved procedures.\n11. Escalate complex technical problems to the appropriate Expert/Senior Expert.\n12. Comply with all IDC SOP, information-security, access-control and EHS requirements.\n\nJob Requirements\nDiploma or Bachelor's Degree in Information Technology, Computer Science, Networking, Engineering, or a related field.\nMinimum 1 year of relevant experience in IT Operations & Maintenance, Data Centre Operations, Server/Network Support, or related roles.\nExperience working in a Data Centre / IDC environment is highly preferred.\nBasic knowledge of server, network, and IT infrastructure operations, including hardware installation, replacement, configuration, reboot, migration, and rack-in/rack-out activities.\nHands-on experience with hardware troubleshooting, fault identification, equipment inspection, and basic issue resolution.\nFamiliarity with IT service management, work orders, ticketing systems, incident management, and issue escalation.\nAbility to follow SOPs, work instructions, change procedures, and operational controls accurately.\nBasic understanding of spare parts management, equipment maintenance, and data centre operational procedures.\nAble to maintain accurate operation records, ticket updates, and daily/weekly operational reports.\nGood communication and coordination skills, with the ability to work with IT Operations, Facilities, vendors, and other technical teams.\nStrong sense of responsibility, attention to detail, and ability to work in a structured, process-driven environment.\nGood understanding of information security, access control, confidentiality, and EHS requirements.\nAble to work on-site at the data centre and support shift work, standby duties, or emergency activities when required.\nGood command of English for daily communication, technical coordination, and documentation. Chinese proficiency is an advantage.","description_format":"text","description_chars":2571,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Smartphones","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-10-27T04:58:00Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.553,"p_room":0.9,"age_days":2,"expected_fill_days":3,"reasons":["seen:2","stale_co","velocity","win:mid","comp:junior"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/zte-idc-it-ops-engineer","json_url":"https://alion.io/job/zte-idc-it-ops-engineer.json","meta":{"generated_at":"2026-10-29T06:28:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9789,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59264},"rest":"https://alion.io/mcp/rest/get_company?id=59264"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzte-idc-it-ops-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzte-idc-it-ops-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzte-idc-it-ops-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zte-idc-it-ops-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzte-idc-it-ops-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3315167}},{"tool":"search_jobs","arguments":{"company":"zte.com.cn","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3315167},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}