{"id":2166336,"url":"https://alion.io/job/zte-terminal-product-support-engineer","title":"Terminal Product Support Engineer (Mobile)","company":{"id":59264,"name":"ZTE","domain":"zte.com.cn","url":"https://alion.io/company/zte","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"C","score":64,"open_postings":13,"ghost_share":0.462,"stale_share":0,"repost_share":0.538,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tashkent, Uzbekistan"],"countries":["UZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-15T10:04:30Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T18:17:55Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":1},"description":"Responsibilities:\n Provide product and technical support to the sales team across the full terminal device portfolio\n Collect, clarify and document mobile operators’ customization requirements (software, user interface, branding, packaging)\n Coordinate with R&D teams in China and track the delivery and acceptance of customized product versions\n Conduct product and field testing, investigate technical issues reported by operators, and provide ongoing operational and maintenance support\n Analyze competing products across brands, categories and generations, comparing features, performance and market positioning\n Coordinate the resolution of after-sales issues with relevant internal teams\n Assist in compiling and tracking product purchasing, sales and inventory data\n Requirements:\n Higher technical education in telecommunications, electronics, IT or a related field\n Solid understanding of mobile devices, MBB, CPE and mobile network technologies (2G/3G/4G/5G)\n Hands-on ability to test devices, troubleshoot technical issues and prepare clear, structured reports\n Strong communication and coordination skills for working with operators, sales teams and R&D\n Analytical mindset and confident Excel skills for tracking and reporting product data\n Working proficiency in English for communication with R&D teams in China\n Will be an advantage:\n Experience in telecom device support, product testing or operator customization projects\n Familiarity with after-sales support processes and inventory reporting\n Chinese language skills\n We offer:\n Official employment in accordance with the Labor Code of the Republic of Uzbekistan\n Competitive salary based on interview results\n Work with an international team and direct cooperation with R&D in China\n Professional growth in the telecom and consumer electronics industry\n Working schedule: 5/2, [hours]","description_format":"text","description_chars":1855,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Smartphones","Network 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