{"id":3269649,"url":"https://alion.io/job/zuellig-pharma-key-accounts-manager-ecommerce","title":"Key Accounts Manager - eCommerce","company":{"id":1925404,"name":"Zuellig Pharma","domain":"zuelligpharma.com","url":"https://alion.io/company/zuelligpharma","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T10:59:13Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-06T14:32:17Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.\nThe company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.\nPurpose of the Role:\nThe Key Account Manager will be responsible for managing and growing strategic customer relationships, with a primary focus on E-Commerce Sub-distributors within the GMA territory. The role will drive sales growth, ensure operational excellence in order fulfillment, manage accounts receivable performance, and serve as the key point of contact for assigned customers. The position requires close collaboration with internal stakeholders to ensure customer satisfaction while achieving business and revenue objectives.\nWhat You’ll Do:\nManage and grow relationships with E-Commerce sub-distributors across the GMA territory, including partners supporting platforms such as Shopee and Lazada.\nServe as the primary contact for assigned key accounts, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.\nProcess and coordinate orders from partner sub-distributors to ensure timely and accurate fulfillment for E-Commerce platforms.\nDevelop and implement account plans to drive revenue growth, customer retention, and long-term business partnerships.\nMonitor sales performance and account metrics to ensure achievement of business objectives and targets.\nManage Accounts Receivable (AR) performance by ensuring outstanding invoices are collected on time and collection concerns are properly addressed.\nWork closely with Order Processing, Customer Service, Accounts Receivable, Credit, and Operations teams to support customer requirements and resolve issues.\nIdentify new business opportunities by analyzing market trends, customer needs, competitor activities, and industry developments.\nPrepare and present business reviews and account performance reports, highlighting key accomplishments, risks, opportunities, and action plans.\nNegotiate commercial agreements and implement strategies that strengthen customer relationships and support sustainable business growth.\nWhat will make you successful:\nMust-Have:\nBachelor's degree in Business Management, Business Administration, Marketing, or a related field.\nAt least 5 years of sales experience, preferably in key account management, distribution, FMCG, pharmaceutical, or healthcare industries.\nExperience managing customer accounts and driving sales growth through strategic partnerships.\nStrong communication, negotiation, relationship management, and problem-solving skills.\nAdvantage to Have:\nExperience handling E-Commerce accounts or sub-distributors supporting platforms such as Shopee and Lazada.\nFamiliarity with Accounts Receivable (AR) Management, collections monitoring, and payment reconciliation processes.\nExperience in pharmaceutical, healthcare, FMCG, or distribution industries.\nStrong understanding of key account management and customer engagement strategies.\nAbility to analyze sales data, customer performance, and market trends to identify opportunities.\nExperience working with cross-functional teams in a matrix organization.\nStrong business planning and account review presentation skills.\nProficiency in CRM systems and Microsoft Office applications.\nWhat we offer:\nWe are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.\nWe champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.\nAs a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.\nEnjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.\nOur Total Rewards program is designed to support your overall well-being in every aspect.","description_format":"text","description_chars":4332,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Pharmaceutical Distribution","Medical Equipment Distribution","Pharma Marketing & Medical Communications"],"lifecycle":[{"event":"open","at":"2026-10-26T10:59:13Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":10,"expected_fill_days":20,"reasons":["conf:11","velocity","win:mid"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/zuellig-pharma-key-accounts-manager-ecommerce","json_url":"https://alion.io/job/zuellig-pharma-key-accounts-manager-ecommerce.json","meta":{"generated_at":"2026-11-06T17:42:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1925404},"rest":"https://alion.io/mcp/rest/get_company?id=1925404"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzuellig-pharma-key-accounts-manager-ecommerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzuellig-pharma-key-accounts-manager-ecommerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzuellig-pharma-key-accounts-manager-ecommerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zuellig-pharma-key-accounts-manager-ecommerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzuellig-pharma-key-accounts-manager-ecommerce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3269649}},{"tool":"search_jobs","arguments":{"company":"zuelligpharma.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3269649},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}